CompaniesXeroMonthly reportsNovember 2019
Xero in November 2019: incidents, uptime and changes
6incidents posted
5labelled major or critical
97.27%free of major/critical
97.11%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 19 h 38 min, incident time 20 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 4 · Minor 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Xero Central Access | Critical | 5.0 h | resolved | 11-06 | |
| Some users are unable to access Xero | Major | 3.6 h | resolved | 11-03 | |
| Some users are experiencing slowness and errors when accessing Xero | Major | 7.0 h | resolved | 11-04 | |
| Some users are unable to access Xero Central | Major | 2 min | resolved | 11-06 | |
| Users are currently unable to connect to HMRC | Major | 4.0 h | resolved | 11-07 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some users are unable to print Invoices and Bills in Classic Invoicing | Minor | 1.1 h | resolved | 11-25 |
Cite this
Xero posted 6 status incidents in November 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in November 2019
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2019/11