# Xero in November 2019: incidents, uptime and changes

> Xero in November 2019: 6 incidents on its status page (5 major or critical), 97.27% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/11
Last updated: 2019-12-01T00:00:00Z

- Incidents posted: 6 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 1, major 4, minor 1
- Uptime (vendor-reported): 97.27% free of major/critical incidents, 97.11% free of any incident; outage time 19 h 38 min, incident time 20 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2019](https://rewindex.com/company/xero/2019/10.md) · Next: [December 2019](https://rewindex.com/company/xero/2019/12.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Central Access](https://rewindex.com/company/xero/incidents/rxz9q85zd239.md) | critical | 2019-11-06 19:24 UTC | 2019-11-07 00:27 UTC | 5.0 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/m1f12097cklr.md) | major | 2019-11-03 22:30 UTC | 2019-11-04 02:09 UTC | 3.6 h | resolved |
| [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/97ts1lq4sf3d.md) | major | 2019-11-04 03:13 UTC | 2019-11-04 10:10 UTC | 7.0 h | resolved |
| [Some users are unable to access Xero Central](https://rewindex.com/company/xero/incidents/8yhwnx3hy7v8.md) | major | 2019-11-06 04:45 UTC | 2019-11-06 04:47 UTC | 2 min | resolved |
| [Users are currently unable to connect to HMRC](https://rewindex.com/company/xero/incidents/y88wwgjfpfn2.md) | major | 2019-11-07 18:15 UTC | 2019-11-07 22:12 UTC | 4.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/m1f12097cklr.md) | major | 2019-11-03 22:30 UTC | 2019-11-04 02:09 UTC | 3.6 h | resolved |
| [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/97ts1lq4sf3d.md) | major | 2019-11-04 03:13 UTC | 2019-11-04 10:10 UTC | 7.0 h | resolved |
| [Some users are unable to access Xero Central](https://rewindex.com/company/xero/incidents/8yhwnx3hy7v8.md) | major | 2019-11-06 04:45 UTC | 2019-11-06 04:47 UTC | 2 min | resolved |
| [Xero Central Access](https://rewindex.com/company/xero/incidents/rxz9q85zd239.md) | critical | 2019-11-06 19:24 UTC | 2019-11-07 00:27 UTC | 5.0 h | resolved |
| [Users are currently unable to connect to HMRC](https://rewindex.com/company/xero/incidents/y88wwgjfpfn2.md) | major | 2019-11-07 18:15 UTC | 2019-11-07 22:12 UTC | 4.0 h | resolved |
| [Some users are unable to print Invoices and Bills in Classic Invoicing](https://rewindex.com/company/xero/incidents/jyrzydyhq7ph.md) | minor | 2019-11-25 05:56 UTC | 2019-11-25 07:05 UTC | 1.1 h | resolved |

## Cite this

Xero posted 6 status incidents in November 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/11
- Citation: Xero, “Xero in November 2019” (2019-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/11 (CC BY 4.0).
- Markdown link: `[Xero: Xero in November 2019 (2019-11-01)](https://rewindex.com/company/xero/2019/11)`


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Canonical: https://rewindex.com/company/xero/2019/11 · Markdown: https://rewindex.com/company/xero/2019/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:54:15.282Z