CompaniesXeroMonthly reportsOctober 2019
Xero in October 2019: incidents, uptime and changes
6incidents posted
5labelled major or critical
98.44%free of major/critical
98.33%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 11 h 32 min, incident time 12 h 22 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 1
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users are unable to access Xero Projects | Major | 5.2 h | resolved | 10-01 | |
| Some users are unable to access Xero Business mobile apps on iOS and Android | Major | 50 min | resolved | 10-14 | |
| Users are unable to create Projects in Xero | Major | 1.6 h | resolved | 10-16 | |
| Some users are unable to access Xero Practice Manager and WorkflowMax | Major | 2.0 h | resolved | 10-17 | |
| Some users are experiencing errors with Xero Practice Manager, WorkflowMax & Xero Tax | Major | 1.9 h | resolved | 10-28 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with the User Settings page, lodging BAS, and accessing Xero Expenses | Minor | 50 min | resolved | 10-29 |
Cite this
Xero posted 6 status incidents in October 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in October 2019
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2019/10