# Xero in October 2019: incidents, uptime and changes

> Xero in October 2019: 6 incidents on its status page (5 major or critical), 98.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/10
Last updated: 2019-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 1
- Uptime (vendor-reported): 98.44% free of major/critical incidents, 98.33% free of any incident; outage time 11 h 32 min, incident time 12 h 22 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2019](https://rewindex.com/company/xero/2019/09.md) · Next: [November 2019](https://rewindex.com/company/xero/2019/11.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to access Xero Projects](https://rewindex.com/company/xero/incidents/txs71k5gj90l.md) | major | 2019-10-01 00:03 UTC | 2019-10-01 05:12 UTC | 5.2 h | resolved |
| [Some users are unable to access Xero Business mobile apps on iOS and Android](https://rewindex.com/company/xero/incidents/0xjxcfqsw67t.md) | major | 2019-10-14 01:47 UTC | 2019-10-14 02:37 UTC | 50 min | resolved |
| [Users are unable to create Projects in Xero](https://rewindex.com/company/xero/incidents/37qc100wxz6p.md) | major | 2019-10-16 19:29 UTC | 2019-10-16 21:04 UTC | 1.6 h | resolved |
| [Some users are unable to access Xero Practice Manager and WorkflowMax](https://rewindex.com/company/xero/incidents/29q0qcy1g5jg.md) | major | 2019-10-17 01:04 UTC | 2019-10-17 03:06 UTC | 2.0 h | resolved |
| [Some users are experiencing errors with Xero Practice Manager, WorkflowMax & Xero Tax](https://rewindex.com/company/xero/incidents/sz43kvjf8qbt.md) | major | 2019-10-28 05:31 UTC | 2019-10-28 07:27 UTC | 1.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Users are unable to access Xero Projects](https://rewindex.com/company/xero/incidents/txs71k5gj90l.md) | major | 2019-10-01 00:03 UTC | 2019-10-01 05:12 UTC | 5.2 h | resolved |
| [Some users are unable to access Xero Business mobile apps on iOS and Android](https://rewindex.com/company/xero/incidents/0xjxcfqsw67t.md) | major | 2019-10-14 01:47 UTC | 2019-10-14 02:37 UTC | 50 min | resolved |
| [Users are unable to create Projects in Xero](https://rewindex.com/company/xero/incidents/37qc100wxz6p.md) | major | 2019-10-16 19:29 UTC | 2019-10-16 21:04 UTC | 1.6 h | resolved |
| [Some users are unable to access Xero Practice Manager and WorkflowMax](https://rewindex.com/company/xero/incidents/29q0qcy1g5jg.md) | major | 2019-10-17 01:04 UTC | 2019-10-17 03:06 UTC | 2.0 h | resolved |
| [Some users are experiencing errors with Xero Practice Manager, WorkflowMax & Xero Tax](https://rewindex.com/company/xero/incidents/sz43kvjf8qbt.md) | major | 2019-10-28 05:31 UTC | 2019-10-28 07:27 UTC | 1.9 h | resolved |
| [Issues with the User Settings page, lodging BAS, and accessing Xero Expenses](https://rewindex.com/company/xero/incidents/nbn4f5m955zw.md) | minor | 2019-10-29 01:42 UTC | 2019-10-29 02:32 UTC | 50 min | resolved |

## Cite this

Xero posted 6 status incidents in October 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/10
- Citation: Xero, “Xero in October 2019” (2019-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/10 (CC BY 4.0).
- Markdown link: `[Xero: Xero in October 2019 (2019-10-01)](https://rewindex.com/company/xero/2019/10)`


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Canonical: https://rewindex.com/company/xero/2019/10 · Markdown: https://rewindex.com/company/xero/2019/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:59.182Z