# Xero in December 2019: incidents, uptime and changes

> Xero in December 2019: 6 incidents on its status page (2 major or critical), 99.63% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2019/12
Last updated: 2020-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: critical 1, major 1, minor 3, none 1
- Uptime (vendor-reported): 99.63% free of major/critical incidents, 99.24% free of any incident; outage time 2 h 43 min, incident time 5 h 37 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2019](https://rewindex.com/company/xero/2019/11.md) · Next: [January 2020](https://rewindex.com/company/xero/2020/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero Central - Users are unable to log into Xero Central](https://rewindex.com/company/xero/incidents/6c69v4mpp284.md) | critical | 2019-12-03 10:51 UTC | 2019-12-03 12:59 UTC | 2.1 h | resolved |
| [Some users are currently receiving errors when accessing Xero](https://rewindex.com/company/xero/incidents/m6hvmgkpcdlt.md) | major | 2019-12-10 02:27 UTC | 2019-12-10 03:02 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing errors and slowness in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/jdm9rj03gh3n.md) | minor | 2019-12-02 01:34 UTC | 2019-12-02 02:10 UTC | 36 min | resolved |
| [Xero Central - Users are unable to log into Xero Central](https://rewindex.com/company/xero/incidents/6c69v4mpp284.md) | critical | 2019-12-03 10:51 UTC | 2019-12-03 12:59 UTC | 2.1 h | resolved |
| [Some users are seeing Browser Compatibility warnings in WorkflowMax and Xero Practice Manager.](https://rewindex.com/company/xero/incidents/tl1fhgykkkqx.md) | minor | 2019-12-09 03:13 UTC | 2019-12-09 03:37 UTC | 24 min | resolved |
| [Some users are currently receiving errors when accessing Xero](https://rewindex.com/company/xero/incidents/m6hvmgkpcdlt.md) | major | 2019-12-10 02:27 UTC | 2019-12-10 03:02 UTC | 35 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/kg19jhxft3q4.md) | none | 2019-12-11 02:18 UTC | 2019-12-11 02:18 UTC | 0 min | resolved |
| [Users are having issues with  information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.](https://rewindex.com/company/xero/incidents/f881nxr7xjdm.md) | minor | 2019-12-23 23:25 UTC | 2019-12-24 01:19 UTC | 1.9 h | resolved |

## Cite this

Xero posted 6 status incidents in December 2019 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2019/12
- Citation: Xero, “Xero in December 2019” (2019-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2019/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2019 (2019-12-01)](https://rewindex.com/company/xero/2019/12)`


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Canonical: https://rewindex.com/company/xero/2019/12 · Markdown: https://rewindex.com/company/xero/2019/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:42.039Z