rewindex

Outages by dayJanuary 16, 2020

Outages on January 16, 2020

UTC day 2020-01-16 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

34incidents started
9labelled major or critical
17vendors with a new incident
12still open from earlier days

By vendor label: Critical 1 · Major 8 · Minor 18 · No impact listed 7 · 6 maintenance

Incidents started this day 34

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 350 - Appleton, WICritical (19 h)resolved
XeroSome users are intermittently being logged out of Xero.Major (3.1 h)resolved
HubSpotHubSpot is currently unavailable for some customersMajor (24 min)resolved
BigCommerceElevated response times for a subset of storesMajor (1.4 h)resolved
BandwidthBandwidth Local Market Impairment - LATA 332 - South Bend, INMajor (24 h)resolved
BandwidthMMS Delivery DelaysMajor (2.5 h)resolved
ExpoIncreased request error rateMajor (0 min)resolved
BandwidthToll-Free SMS & MMS Delivery DelaysMajor (2.5 h)resolved
LaunchDarklySome pages in the UI are failing to load for certain customers. We’re investigating.Major (7.8 h)resolved
TwilioSMS Delivery Delays to Networks in AustraliaMinor (1.0 h)resolved
HarnessApplication SlownessMinor (2.0 h)resolved
BitriseQueues on our MacOS stacksMinor (5.5 h)resolved
TwilioSMS delivery delays and non-deliveries to Multiple MTN Networks across African countriesMinor (3 d)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in South Bend, INMinor (26 min)resolved
DropboxIncreased crashes on Dropbox Paper for iOSMinor (29 h)resolved
TwilioToll-Free SMS Delivery Delays in the USMinor (1.2 h)resolved
SinchUS & CA Toll Free Number ProviderMinor (57 min)resolved
PlivoDelivery delay on two-way SMS towards the US phone numbersMinor (1.3 h)resolved
PlivoDelivery delay on two-way SMS towards the US phone numbersMinor (1.3 h)resolved
PlivoDelivery delay on two-way SMS towards the US and Canada phone numbersMinor (2.4 h)resolved
PlivoDelivery delay on two-way SMS towards the US and Canada phone numbersMinor (2.4 h)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in South Bend, INMinor (20 h)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in South Bend, INMinor (20 h)resolved
PlivoCall failures on inbound Voice & SMS towards the US phone numbers in AppletonMinor (19 h)resolved
PlivoCall failures on inbound Voice & SMS towards the US phone numbers in AppletonMinor (19 h)resolved
StitchConnection Information ErrorsMinor (56 min)resolved
PlivoDelivery delay on two-way SMS towards US & Canada phone numbersMinor (9 min)resolved
DiscordIssue with emojis, webhooks, and some other featuresNo impact listed (21 min)resolved
MongoDB AtlasAtlas and Cloud Manager Monitoring DelaysNo impact listed (4.2 h)resolved
Red Hat (incl. Quay.io)Support Cases OutageNo impact listed (57 min)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in South Bend, INNo impact listed (26 min)resolved
BandwidthBandwidth Local Market Impairment - 927 (Harrisonburg, VA)No impact listed (0 min)resolved
GreenhouseIncreased Errors in Greenhouse RecruitingNo impact listed (0 min)resolved
PlivoDelivery delay on two-way SMS towards US & Canada phone numbersNo impact listed (9 min)resolved

Still open from earlier days 12

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 342 - Marquette, MICritical (25 h)resolved
BandwidthBandwidth Local Market Impairment - 226 - Carlisle, PAMajor (36 h)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Carlisle, PAMinor (36 h)resolved
AmplitudeAd blockers and privacy filters blocking access to the Amplitude websiteMinor (7 d)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Marquette, MIMinor (3 d)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Marquette, MIMinor (3 d)resolved
HarnessApplication SlownessMinor (2.2 h)resolved
TwilioFlex Users unable to receive Voice callsMinor (3.5 h)resolved
TwilioFailure to create Tasks in TaskRouterMinor (57 min)resolved
CanvaNew activity from the May 2019 security incidentNo impact listed (110 d)resolved
MuxMetrics Data DelayedNo impact listed (3 d)resolved
FigmaFigma is experiencing service disruption. We are investigating the issue.No impact listed (37 min)resolved

Maintenance 6

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Xero, HubSpot, BigCommerce, Expo, LaunchDarkly, Twilio, Harness, Bitrise, Plivo, Dropbox, Sinch.

Cite this

34 vendor-reported incidents started on 2020-01-16 (UTC) across 17 vendors, 9 labelled major or critical by the vendor.

Title
Outages on January 16, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-01-16

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