# Outages on January 16, 2020 (UTC)

> 34 incidents started on January 16, 2020 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Bandwidth, Xero, HubSpot); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-16
Last updated: 2020-01-19T20:20:00Z

- Incidents started: 34 (major/critical: 9, other: 25) across 17 vendors
- Still open from earlier days: 12 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 8, minor 18, none 7
- Previous day with incidents: [2020-01-15](https://rewindex.com/outages/2020-01-15.md) · Next: [2020-01-17](https://rewindex.com/outages/2020-01-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/f0np5c7hxgvl.md) | critical | 2020-01-16 21:15 UTC | 2020-01-17 16:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are intermittently being logged out of Xero.](https://rewindex.com/company/xero/incidents/qhwv0zn534sn.md) | major | 2020-01-16 02:31 UTC | 2020-01-16 05:40 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot is currently unavailable for some customers](https://rewindex.com/company/hubspot/incidents/3k73tssqt12j.md) | major | 2020-01-16 04:45 UTC | 2020-01-16 05:09 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Elevated response times for a subset of stores](https://rewindex.com/company/bigcommerce/incidents/njsr1zzh95wj.md) | major | 2020-01-16 07:11 UTC | 2020-01-16 08:34 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 332 - South Bend, IN](https://rewindex.com/company/bandwidth/incidents/kx5y981rvnf1.md) | major | 2020-01-16 15:59 UTC | 2020-01-17 15:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [MMS Delivery Delays](https://rewindex.com/company/bandwidth/incidents/272jkss2q62h.md) | major | 2020-01-16 19:03 UTC | 2020-01-16 21:34 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Increased request error rate](https://rewindex.com/company/expo/incidents/87b4qr0pfx35.md) | major | 2020-01-16 19:04 UTC | 2020-01-16 19:04 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll-Free SMS & MMS Delivery Delays](https://rewindex.com/company/bandwidth/incidents/8gfcgtxtx28g.md) | major | 2020-01-16 19:05 UTC | 2020-01-16 21:33 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Some pages in the UI are failing to load for certain customers. We’re investigating.](https://rewindex.com/company/launchdarkly/incidents/6sxbckhw0tml.md) | major | 2020-01-16 20:01 UTC | 2020-01-17 03:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Networks in Australia](https://rewindex.com/company/twilio/incidents/pjjbgkk8rjc0.md) | minor | 2020-01-16 03:47 UTC | 2020-01-16 04:49 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/ntlbxb3sfdk7.md) | minor | 2020-01-16 06:18 UTC | 2020-01-16 08:17 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our MacOS stacks](https://rewindex.com/company/bitrise/incidents/gvmk3042y5d2.md) | minor | 2020-01-16 11:22 UTC | 2020-01-16 16:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays and non-deliveries to Multiple MTN Networks across African countries](https://rewindex.com/company/twilio/incidents/jqcrb3y4rq58.md) | minor | 2020-01-16 14:29 UTC | 2020-01-19 20:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/yhy0gln7fdwy.md) | minor | 2020-01-16 16:07 UTC | 2020-01-16 16:33 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Increased crashes on Dropbox Paper for iOS](https://rewindex.com/company/dropbox/incidents/6l7hs9x2jkyk.md) | minor | 2020-01-16 17:39 UTC | 2020-01-17 22:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Toll-Free SMS Delivery Delays in the US](https://rewindex.com/company/twilio/incidents/4qwk44cxpwzx.md) | minor | 2020-01-16 18:37 UTC | 2020-01-16 19:51 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [US & CA Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/8sxyw3ws8ztm.md) | minor | 2020-01-16 18:42 UTC | 2020-01-16 19:39 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/2x93kcb3pt9y.md) | minor | 2020-01-16 18:52 UTC | 2020-01-16 20:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/3rb71zvnpznv.md) | minor | 2020-01-16 18:52 UTC | 2020-01-16 20:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/x6rczlg0z7yh.md) | minor | 2020-01-16 19:12 UTC | 2020-01-16 21:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/5q3bl1dzb7pf.md) | minor | 2020-01-16 19:12 UTC | 2020-01-16 21:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/wz8lzngy0yvc.md) | minor | 2020-01-16 20:06 UTC | 2020-01-17 15:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/lmf7b5rmpw6x.md) | minor | 2020-01-16 20:06 UTC | 2020-01-17 15:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards the US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/xkfxqmcqyw2k.md) | minor | 2020-01-16 21:23 UTC | 2020-01-17 16:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards the US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/jwsksvsnjq1k.md) | minor | 2020-01-16 21:23 UTC | 2020-01-17 16:04 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Connection Information Errors](https://rewindex.com/company/stitch/incidents/qyyq8hfx7cv6.md) | minor | 2020-01-16 21:29 UTC | 2020-01-16 22:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3xgp2jhf6l6w.md) | minor | 2020-01-16 21:51 UTC | 2020-01-16 22:00 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Issue with emojis, webhooks, and some other features](https://rewindex.com/company/discord/incidents/bvv1fm46p68x.md) | none | 2020-01-16 01:48 UTC | 2020-01-16 02:09 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Atlas and Cloud Manager Monitoring Delays](https://rewindex.com/company/mongodb-atlas/incidents/n0kttlxl8c7f.md) | none | 2020-01-16 14:18 UTC | 2020-01-16 18:32 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Support Cases Outage](https://rewindex.com/company/red-hat/incidents/zqm39gfrsrg1.md) | none | 2020-01-16 15:50 UTC | 2020-01-16 16:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/lhmzwhp5yknp.md) | none | 2020-01-16 16:07 UTC | 2020-01-16 16:33 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 927 (Harrisonburg, VA)](https://rewindex.com/company/bandwidth/incidents/v725v93fbglb.md) | none | 2020-01-16 18:26 UTC | 2020-01-16 18:26 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Errors in Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/1pzlhnddjzkc.md) | none | 2020-01-16 19:32 UTC | 2020-01-16 19:32 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xz0v5sccyg78.md) | none | 2020-01-16 21:51 UTC | 2020-01-16 22:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/dy3g2lr52c64.md) | critical | 2020-01-15 15:21 UTC | 2020-01-16 16:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 226 - Carlisle, PA](https://rewindex.com/company/bandwidth/incidents/ktdntlf4gycr.md) | major | 2020-01-14 20:44 UTC | 2020-01-16 08:18 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Carlisle, PA](https://rewindex.com/company/plivo/incidents/zn4dc1g9p2dg.md) | minor | 2020-01-14 20:51 UTC | 2020-01-16 08:27 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Ad blockers and privacy filters blocking access to the Amplitude website](https://rewindex.com/company/amplitude/incidents/xn66jnw2071b.md) | minor | 2020-01-14 22:30 UTC | 2020-01-21 19:34 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/dy3kcv92q78x.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in  Marquette, MI](https://rewindex.com/company/plivo/incidents/94yxvmf03r1g.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/3322zf3fqnsl.md) | minor | 2020-01-15 22:08 UTC | 2020-01-16 00:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Users unable to receive Voice calls](https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn.md) | minor | 2020-01-15 22:17 UTC | 2020-01-16 01:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Failure to create Tasks in TaskRouter](https://rewindex.com/company/twilio/incidents/r3pk3tb52573.md) | minor | 2020-01-15 23:23 UTC | 2020-01-16 00:20 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Metrics Data Delayed](https://rewindex.com/company/mux/incidents/7dfdtl3yxyz2.md) | none | 2020-01-13 21:04 UTC | 2020-01-17 00:30 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Figma is experiencing service disruption. We are investigating the issue.](https://rewindex.com/company/figma/incidents/fd71trxjz1hf.md) | none | 2020-01-15 23:51 UTC | 2020-01-16 00:28 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US: AT&T](https://rewindex.com/company/plivo/incidents/1l7jptmcb61s.md) | maintenance | 2020-01-16 02:02 UTC | 2020-01-16 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way short-code SMS in the US](https://rewindex.com/company/plivo/incidents/00d3bfskh2yq.md) | maintenance | 2020-01-16 02:02 UTC | 2020-01-16 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/vcrlfyg7r0r2.md) | maintenance | 2020-01-16 02:02 UTC | 2020-01-16 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/td8qr58m90zr.md) | maintenance | 2020-01-16 05:00 UTC | 2020-01-16 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/lxg93pl074v4.md) | maintenance | 2020-01-16 05:00 UTC | 2020-01-16 11:00 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] \[URGENT\] Transferring Production to a New VPC](https://rewindex.com/company/coralogix/incidents/dhxnfkqpd1gq.md) | maintenance | 2020-01-16 09:32 UTC | 2020-01-16 16:55 UTC | resolved |

## Cite this

34 vendor-reported incidents started on 2020-01-16 (UTC) across 17 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-16
- Citation: Rewindex daily outage roundup, “Outages on January 16, 2020” (2020-01-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 16, 2020 (2020-01-16)](https://rewindex.com/outages/2020-01-16)`


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Canonical: https://rewindex.com/outages/2020-01-16 · Markdown: https://rewindex.com/outages/2020-01-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:23.835Z