rewindex

Outages by dayJanuary 15, 2020

Outages on January 15, 2020

UTC day 2020-01-15 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

13incidents started
2labelled major or critical
9vendors with a new incident
9still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 10 · No impact listed 1 · 11 maintenance

Incidents started this day 13

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 342 - Marquette, MICritical (25 h)resolved
AircallIssue on inbound and outbound callsMajor (1.5 h)resolved
BuildkiteSlack notification services cannot be createdMinor (9 min)resolved
TwilioCustomers Redirected When Accessing SupportMinor (1.3 h)resolved
SinchDelivery Issue US VerizonMinor (2.1 h)resolved
DatadogDelays ingesting APM tracesMinor (34 min)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Marquette, MIMinor (3 d)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Marquette, MIMinor (3 d)resolved
TwilioConference rejecting participants requests to joinMinor (56 min)resolved
HarnessApplication SlownessMinor (2.2 h)resolved
TwilioFlex Users unable to receive Voice callsMinor (3.5 h)resolved
TwilioFailure to create Tasks in TaskRouterMinor (57 min)resolved
FigmaFigma is experiencing service disruption. We are investigating the issue.No impact listed (37 min)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment - 226 - Carlisle, PAMajor (36 h)resolved
JFrogAWS Europe Central 1 (Frankfurt) Partial outageMajor (20 h)resolved
HeapSome data not available in UI and Heap ConnectMinor (5 d)resolved
PlivoCall failures on inbound Voice & SMS towards US phone numbers in Carlisle, PAMinor (36 h)resolved
AmplitudeAd blockers and privacy filters blocking access to the Amplitude websiteMinor (7 d)resolved
imgixDelay in purge requestsMinor (2.6 h)resolved
CanvaNew activity from the May 2019 security incidentNo impact listed (110 d)resolved
MuxMetrics Data DelayedNo impact listed (3 d)resolved
ExpoUnable to run expo build:iosNo impact listed (23 h)resolved

Maintenance 11

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US: AT&TMaintenance (10.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS & MMSMaintenance (10.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - MMSMaintenance (4.0 h)resolved
Sinch[Scheduled] AT&T Mobility US - Planned MaintenanceMaintenance (10.0 h)resolved
Sinch[Scheduled] AT&T Mobility US - Planned MaintenanceMaintenance (10.0 h)resolved
Twilio[Scheduled] AT&T US SMS Carrier MaintenanceMaintenance (10.0 h)resolved
Close[Scheduled] Email Sync Database MaintenanceMaintenance (37 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (5.0 h)resolved
Twingate[Scheduled] Upgrade DBMaintenance (29 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (5.0 h)resolved
Twilio[Scheduled] Change to BundleSID parameter in Phone Number Provisioning APIMaintenance (3.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Aircall, Buildkite, Twilio, Sinch, Datadog, Plivo, Harness, Figma.

Cite this

13 vendor-reported incidents started on 2020-01-15 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

Title
Outages on January 15, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-01-15

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