# Outages on January 15, 2020 (UTC)

> 13 incidents started on January 15, 2020 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Bandwidth, Aircall); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-15
Last updated: 2020-01-18T17:54:00Z

- Incidents started: 13 (major/critical: 2, other: 11) across 9 vendors
- Still open from earlier days: 9 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 10, none 1
- Previous day with incidents: [2020-01-14](https://rewindex.com/outages/2020-01-14.md) · Next: [2020-01-16](https://rewindex.com/outages/2020-01-16.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/dy3g2lr52c64.md) | critical | 2020-01-15 15:21 UTC | 2020-01-16 16:31 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/klpb8fxd1tw4.md) | major | 2020-01-15 18:37 UTC | 2020-01-15 20:07 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Slack notification services cannot be created](https://rewindex.com/company/buildkite/incidents/6htzvmr1x0pm.md) | minor | 2020-01-15 01:59 UTC | 2020-01-15 02:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Redirected When Accessing Support](https://rewindex.com/company/twilio/incidents/rvg56xg6fym9.md) | minor | 2020-01-15 12:53 UTC | 2020-01-15 14:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue US Verizon](https://rewindex.com/company/sinch/incidents/8q4ygw0z144k.md) | minor | 2020-01-15 16:15 UTC | 2020-01-15 18:24 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays ingesting APM traces](https://rewindex.com/company/datadog/incidents/nnqf8qpqjpyj.md) | minor | 2020-01-15 17:37 UTC | 2020-01-15 18:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/dy3kcv92q78x.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in  Marquette, MI](https://rewindex.com/company/plivo/incidents/94yxvmf03r1g.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Conference rejecting participants requests to join](https://rewindex.com/company/twilio/incidents/v8g8jywkg6fw.md) | minor | 2020-01-15 19:18 UTC | 2020-01-15 20:14 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Application Slowness](https://rewindex.com/company/harness/incidents/3322zf3fqnsl.md) | minor | 2020-01-15 22:08 UTC | 2020-01-16 00:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Users unable to receive Voice calls](https://rewindex.com/company/twilio/incidents/mhy4rr5bdpsn.md) | minor | 2020-01-15 22:17 UTC | 2020-01-16 01:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Failure to create Tasks in TaskRouter](https://rewindex.com/company/twilio/incidents/r3pk3tb52573.md) | minor | 2020-01-15 23:23 UTC | 2020-01-16 00:20 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Figma is experiencing service disruption. We are investigating the issue.](https://rewindex.com/company/figma/incidents/fd71trxjz1hf.md) | none | 2020-01-15 23:51 UTC | 2020-01-16 00:28 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 226 - Carlisle, PA](https://rewindex.com/company/bandwidth/incidents/ktdntlf4gycr.md) | major | 2020-01-14 20:44 UTC | 2020-01-16 08:18 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [AWS Europe Central 1 (Frankfurt) Partial outage](https://rewindex.com/company/jfrog/incidents/mx87s71k1qrw.md) | major | 2020-01-14 22:01 UTC | 2020-01-15 18:16 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Some data not available in UI and Heap Connect](https://rewindex.com/company/heap/incidents/25n9yc0ydclq.md) | minor | 2020-01-10 23:02 UTC | 2020-01-15 22:42 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Carlisle, PA](https://rewindex.com/company/plivo/incidents/zn4dc1g9p2dg.md) | minor | 2020-01-14 20:51 UTC | 2020-01-16 08:27 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Ad blockers and privacy filters blocking access to the Amplitude website](https://rewindex.com/company/amplitude/incidents/xn66jnw2071b.md) | minor | 2020-01-14 22:30 UTC | 2020-01-21 19:34 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Delay in purge requests](https://rewindex.com/company/imgix/incidents/zrwh2jhbzrd4.md) | minor | 2020-01-14 23:37 UTC | 2020-01-15 02:13 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Metrics Data Delayed](https://rewindex.com/company/mux/incidents/7dfdtl3yxyz2.md) | none | 2020-01-13 21:04 UTC | 2020-01-17 00:30 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Unable to run expo build:ios](https://rewindex.com/company/expo/incidents/vw27kb523vn7.md) | none | 2020-01-14 19:26 UTC | 2020-01-15 18:38 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US: AT&T](https://rewindex.com/company/plivo/incidents/7y1t6p4hjfmj.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/m7lsfl7h3jsn.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/shfh8gfrh7pt.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 06:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] AT&T Mobility US - Planned Maintenance](https://rewindex.com/company/sinch/incidents/k2x5g1l9py4p.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] AT&T Mobility US - Planned Maintenance](https://rewindex.com/company/sinch/incidents/fbcbvw2scx27.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/kmq57m1chcb1.md) | maintenance | 2020-01-15 02:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Email Sync Database Maintenance](https://rewindex.com/company/close/incidents/9j0k7lt3c56q.md) | maintenance | 2020-01-15 02:20 UTC | 2020-01-15 02:57 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6d7ysmrlqls4.md) | maintenance | 2020-01-15 05:01 UTC | 2020-01-15 10:00 UTC | resolved |
| [Twingate](https://rewindex.com/company/twingate.md) | [\[Scheduled\] Upgrade DB](https://rewindex.com/company/twingate/incidents/my2trh1xvwmf.md) | maintenance | 2020-01-15 06:01 UTC | 2020-01-15 06:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bwfsk4mymw05.md) | maintenance | 2020-01-15 07:01 UTC | 2020-01-15 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Change to BundleSID parameter in Phone Number Provisioning API](https://rewindex.com/company/twilio/incidents/h6lvd20pvgy2.md) | maintenance | 2020-01-15 14:00 UTC | 2020-01-15 17:00 UTC | resolved |

## Cite this

13 vendor-reported incidents started on 2020-01-15 (UTC) across 9 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-15
- Citation: Rewindex daily outage roundup, “Outages on January 15, 2020” (2020-01-15 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-15 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 15, 2020 (2020-01-15)](https://rewindex.com/outages/2020-01-15)`


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Canonical: https://rewindex.com/outages/2020-01-15 · Markdown: https://rewindex.com/outages/2020-01-15.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:27.929Z