# Xero in January 2020: incidents, uptime and changes

> Xero in January 2020: 5 incidents on its status page (1 major or critical), 99.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/01
Last updated: 2020-02-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 99.57% free of major/critical incidents, 98.66% free of any incident; outage time 3 h 9 min, incident time 9 h 55 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2019](https://rewindex.com/company/xero/2019/12.md) · Next: [February 2020](https://rewindex.com/company/xero/2020/02.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are intermittently being logged out of Xero.](https://rewindex.com/company/xero/incidents/qhwv0zn534sn.md) | major | 2020-01-16 02:31 UTC | 2020-01-16 05:40 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing slowness and errors in WorkflowMax and XPM](https://rewindex.com/company/xero/incidents/dvy9q7wth3rj.md) | minor | 2020-01-13 23:55 UTC | 2020-01-14 00:39 UTC | 44 min | resolved |
| [Users experiencing slowness and errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/6zlkbtmgt4nb.md) | minor | 2020-01-14 03:55 UTC | 2020-01-14 06:03 UTC | 2.1 h | resolved |
| [Some of our users are receiving an error when registering for courses on Xero Central](https://rewindex.com/company/xero/incidents/8v271mmbzm0v.md) | minor | 2020-01-14 20:54 UTC | 2020-01-14 22:57 UTC | 2.0 h | resolved |
| [Some users are intermittently being logged out of Xero.](https://rewindex.com/company/xero/incidents/qhwv0zn534sn.md) | major | 2020-01-16 02:31 UTC | 2020-01-16 05:40 UTC | 3.1 h | resolved |
| [Some users are unable to see the navigation bar in Xero](https://rewindex.com/company/xero/incidents/54sc3qpwb0dh.md) | minor | 2020-01-28 03:41 UTC | 2020-01-28 05:32 UTC | 1.9 h | resolved |

## Cite this

Xero posted 5 status incidents in January 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/01
- Citation: Xero, “Xero in January 2020” (2020-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/01 (CC BY 4.0).
- Markdown link: `[Xero: Xero in January 2020 (2020-01-01)](https://rewindex.com/company/xero/2020/01)`


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Canonical: https://rewindex.com/company/xero/2020/01 · Markdown: https://rewindex.com/company/xero/2020/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:42.531Z