New Relic: Support Center Ticketing Irregularities for US & EU Regions
Timeline of updates
- resolved
We’ve resolved the issue with the Support Center in the US and EU regions. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-01-31 17:03 UTC, resolved after 19 min, 1 update(s).
- Title
- Support Center Ticketing Irregularities for US & EU Regions
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7
New Relic profileRecent New Relic incidentsAll outages on January 31, 2020New Relic in January 2020MarkdownJSON