# New Relic: Support Center Ticketing Irregularities for US & EU Regions

> New Relic status incident “Support Center Ticketing Irregularities for US & EU Regions” on 2020-01-31: impact none (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7
Last updated: 2020-01-31T17:22:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-01-31 17:03 UTC · Resolved: 2020-01-31 17:22 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/wd1jcq7c16z7](https://status.newrelic.com/incidents/wd1jcq7c16z7)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-31 17:22 UTC: We’ve resolved the issue with the Support Center in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2020-01-31 17:03 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7
- Citation: New Relic, “Support Center Ticketing Irregularities for US & EU Regions” (2020-01-31 17:03 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7 (CC BY 4.0).
- Markdown link: `[New Relic: Support Center Ticketing Irregularities for US & EU Regions (2020-01-31)](https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7)`


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Canonical: https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7 · Markdown: https://rewindex.com/company/new-relic/incidents/wd1jcq7c16z7.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/wd1jcq7c16z7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:49:37.644Z