Outages by dayFebruary 5, 2020

Outages on February 5, 2020

UTC day 2020-02-05 (Feb 5, 2020, 00:00 to Feb 5, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started

11labelled major or critical

17vendors with a new incident

6still open from earlier days

By vendor label: Critical 2 · Major 9 · Minor 10 · No impact listed 3 · 5 maintenance

Incidents started this day 24

Vendor	Incident	Impact	Started	Resolved	Status
Bitbucket	Issues accessing files	Critical	16:10	17:26 (1.3 h)	resolved
Asana	Downtime on API and mobile	Critical	19:03	20:17 (1.2 h)	resolved
Xero	Some users are unable to access Xero	Major	02:01	02:35 (34 min)	resolved
Xero	Some users are unable to access Xero	Major	02:56	03:16 (20 min)	resolved
Discord	Lowered Voice Server Availability in USA	Major	06:40	07:08 (28 min)	resolved
Hotjar	Recordings list not loading	Major	15:37	17:06 (1.5 h)	resolved
Confluence	Issue open and uploading files	Major	16:00	17:25 (1.4 h)	resolved
Jira	Issue open and uploading files	Major	16:00	17:24 (1.4 h)	resolved
Jira	Microsoft logins experiencing issues	Major	17:17	Feb 6, 2020, 03:53 (11 h)	resolved
Confluence	Microsoft logins experiencing issues	Major	17:20	Feb 6, 2020, 03:53 (11 h)	resolved
Bitbucket	Microsoft logins experiencing issues	Major	17:20	20:36 (3.3 h)	resolved
MessageBird (Bird)	Delays on sending and receiving of WhatsApp messages	Minor	04:37	06:54 (2.3 h)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Italy(Alessandria, Firenze, Napoli and Roma) phone numbers	Minor	07:54	09:13 (1.3 h)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Italy(Alessandria, Firenze, Napoli and Roma) phone numbers	Minor	07:54	09:13 (1.3 h)	resolved
Twilio	Inbound Calls Failing to a subset of Italy numbers	Minor	08:24	09:05 (41 min)	resolved
Twilio	Message delivery failures to United Kingdom Lycamobile	Minor	11:09	21:43 (11 h)	resolved
Sinch	Site US3 - Degradation	Minor	11:48	22:08 (10 h)	resolved
Twilio	Intermediate SMS non delivery to Telenor Pakistan Network (410-06) starting starting 11:32 UTC, February 5	Minor	14:50	16:03 (1.2 h)	resolved
Aircall	Partial issue on inbound and outbound calls	Minor	16:06	17:45 (1.6 h)	resolved
Contentful	Issues with the Contentful Web App	Minor	16:09	17:01 (52 min)	resolved
Unbounce	Cannot Publish or Republish Some AMP Pages	Minor	22:55	23:18 (23 min)	resolved
New Relic	Alerts Delayed/Missing and UI Irregularities	No impact listed	00:04	00:04 (0 min)	resolved
Squarespace	Template installation isn’t working for some customers	No impact listed	00:18	00:42 (24 min)	resolved
HubSpot	Changes made to files and folders are not appearing in the file manager	No impact listed	17:41	Feb 6, 2020, 03:34 (9.9 h)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Confluence	Intermittent issues with Search and Popular feed on Confluence Cloud	Major	Jan 29, 2020, 00:33	06:45 (7 d)	resolved
Maven Central	Central Sync Delays	Minor	Feb 3, 2020, 16:17	15:26 (47 h)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers	Minor	Feb 4, 2020, 06:51	Feb 7, 2020, 08:54 (3 d)	resolved
Plivo	Call failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbers	Minor	Feb 4, 2020, 06:51	Feb 7, 2020, 08:54 (3 d)	resolved
Twilio	Partial outage in Spain impacting inbound calls	Minor	Feb 4, 2020, 07:21	Feb 6, 2020, 18:44 (2 d)	resolved
Smartsheet	Intermittent Send Row Failures	No impact listed	Feb 4, 2020, 18:52	22:35 (28 h)	resolved

Maintenance 5

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US towards Sprint	Maintenance	06:00	09:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 368 - Peoria, IL	Maintenance	06:00	12:00 (6.0 h)	resolved
Twilio	[Scheduled] US Longcode MMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	08:00	11:00 (3.0 h)	resolved
Twilio	[Scheduled] Digi Malaysia SMS Carrier Maintenance	Maintenance	16:00	22:00 (6.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Asana, Xero, Discord, Hotjar, Confluence, Jira, MessageBird (Bird), Plivo, Twilio, Sinch, Aircall.

Cite this

24 vendor-reported incidents started on 2020-02-05 (UTC) across 17 vendors, 11 labelled major or critical by the vendor.

Title: Outages on February 5, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-02-05 00:00 UTC
URL: https://rewindex.com/outages/2020-02-05

All days Outage events Markdown