Aircall: Partial issue on inbound and outbound calls
Timeline of updates
- resolved
This incident has been resolved. Following the issue (Timeframe from 15:32 to 15:40 UTC), some users might have been stuck in unavailable status when they could receive calls. Availability states have been reset for all impacted users and there shouldn't be any inconsistency with the statuses.
From Aircall’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.aircall.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Aircall, started 2020-02-05 16:06 UTC, resolved after 1.6 h, 1 update(s).
- Title
- Partial issue on inbound and outbound calls
- Vendor
- Aircall
- Date
- URL
- https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8
Aircall profileRecent Aircall incidentsAll outages on February 5, 2020Aircall in February 2020MarkdownJSON