# Aircall: Partial issue on inbound and outbound calls

> Aircall status incident “Partial issue on inbound and outbound calls” on 2020-02-05: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8
Last updated: 2020-02-05T17:45:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-05 16:06 UTC · Resolved: 2020-02-05 17:45 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.aircall.io/incidents/pwz4w0ypmcc8](https://status.aircall.io/incidents/pwz4w0ypmcc8)
- [Company: Aircall](https://rewindex.com/company/aircall.md)

## Timeline of updates

- **resolved** 2020-02-05 17:45 UTC: This incident has been resolved. Following the issue (Timeframe from 15:32 to 15:40 UTC), some users might have been stuck in unavailable status when they could receive calls. Availability states have been reset for all impacted users and there shouldn't be any inconsistency with the statuses.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Aircall, started 2020-02-05 16:06 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8
- Citation: Aircall, “Partial issue on inbound and outbound calls” (2020-02-05 16:06 UTC). Archived by Rewindex: https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8 (CC BY 4.0).
- Markdown link: `[Aircall: Partial issue on inbound and outbound calls (2020-02-05)](https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8)`


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Canonical: https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8 · Markdown: https://rewindex.com/company/aircall/incidents/pwz4w0ypmcc8.md · JSON: https://rewindex.com/api/v1/companies/aircall/incidents/pwz4w0ypmcc8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:18:45.597Z