rewindex

Outages by dayFebruary 4, 2020

Outages on February 4, 2020

UTC day 2020-02-04 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started
2labelled major or critical
12vendors with a new incident
9still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 11 · No impact listed 4 · 8 maintenance

Incidents started this day 17

VendorIncidentImpactStartedResolvedStatus
GorgiasHelpdesk downtimeCritical (14 min)resolved
SquarespaceConnectivity IssuesMajor (13 min)resolved
PlivoCall failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbersMinor (3 d)resolved
PlivoCall failures on inbound voice and inbound sms towards Spain(Alicante, Madrid, Malaga and Sevilla) phone numbersMinor (3 d)resolved
TwilioPartial outage in Spain impacting inbound callsMinor (2 d)resolved
TwilioMessage delivery status delays over shortcode to US Verizon recipientsMinor (25 min)resolved
OpsgenieReporting Page has performance degradationMinor (2.3 h)resolved
ContentfulIncreased error rate for uncached Content Delivery API requests on one shardMinor (22 min)resolved
GorgiasLive updates (view counts and incoming message updates) are delayedMinor (1.6 h)resolved
TwilioSMS Delivery Failures on TSTTMinor (6.7 h)resolved
MailgunInbox Placement ConnectivityMinor (34 min)resolved
Travis CILinux builds not being processed for .comMinor (2.5 h)resolved
imgixElevated render errors on a small number of Web Folder SourcesMinor (20 min)resolved
MessageBird (Bird)Sent messages not available through API or DashboardNo impact listed (1.5 h)resolved
MessageBird (Bird)Delays on outgoing webhooksNo impact listed (3.8 h)resolved
SmartsheetIntermittent Send Row FailuresNo impact listed (28 h)resolved
SinchCanada Fido and Rogers MO issueNo impact listed (0 min)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
BrazeConnection issues on US data centersCritical (3.1 h)resolved
ConfluenceIntermittent issues with Search and Popular feed on Confluence CloudMajor (7 d)resolved
Maven CentralCentral Sync DelaysMinor (47 h)resolved
MezmoDaily archiving is delayed.Minor (22 h)resolved
GreenhouseConnectivity problems with Greenhouse Business Intelligence ConnectorMinor (5.0 h)resolved
PlivoDelivery degradation on MT toll-free SMS and delivery reports towards US Cellular in US.Minor (7.1 h)resolved
PostmanElevated traffic rates for Collection DocumentationMinor (6.3 h)resolved
TwilioSMS Delivery Failures in FranceMinor (2.9 h)resolved
PlivoDelivery degradation on MT toll-free SMS and delivery reports towards USCellular in US.No impact listed (7.1 h)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Bandwidth Dashboard MaintenanceMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (6.0 h)resolved
Twilio[Scheduled] AT&T Mexico SMS Carrier MaintenanceMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - MMSMaintenance (4.0 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (29 min)resolved
Twilio[Scheduled] Tele2 Russia - SMS Carrier MaintenanceMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS in South AfricaMaintenance (6.0 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (30 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Gorgias, Squarespace, Plivo, Twilio, Opsgenie, Contentful, Mailgun, Travis CI, imgix, MessageBird (Bird), Smartsheet, Sinch.

Cite this

17 vendor-reported incidents started on 2020-02-04 (UTC) across 12 vendors, 2 labelled major or critical by the vendor.

Title
Outages on February 4, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-02-04

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