Gorgias: Live updates (view counts and incoming message updates) are delayed
Timeline of updates
- resolved
This issue should be resolved. What happened is that we've received a lot more requests on the live-updates servers and this blocked the message queues and the issue cascaded trough our infrastructure. We're now changing our planning to mitigate fix these issues in the future. Again very sorry about this.
From Gorgias’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.gorgias.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Gorgias, started 2020-02-04 17:19 UTC, resolved after 1.6 h, 1 update(s).
- Title
- Live updates (view counts and incoming message updates) are delayed
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/incidents/qrrblsptp3xy
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