CompaniesGorgiasMonthly reportsFebruary 2020
Gorgias in February 2020: incidents, uptime and changes
5incidents posted
3labelled major or critical
82.37%free of major/critical
81.97%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5.1 days, incident time 5.2 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Major 2 · Minor 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Helpdesk downtime | Critical | 14 min | resolved | 02-04 | |
| Cannot reply to Facebook comments | Major | 5 d | resolved | 02-13 | |
| Helpdesk is unavailable. | Major | 5.9 h | resolved | 02-28 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Live updates (view counts and incoming message updates) are delayed | Minor | 1.6 h | resolved | 02-04 | |
| Live view count updates are delayed | Minor | 1.3 h | resolved | 02-20 |
Cite this
Gorgias posted 5 status incidents in February 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in February 2020
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2020/02