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CompaniesSquarespaceMonthly reportsFebruary 2020

Squarespace in February 2020: incidents, uptime and changes

10incidents posted
6labelled major or critical
99.09%free of major/critical
98.74%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 20 min, incident time 8 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 5 · Minor 1 · No impact listed 3

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Connectivity IssuesCritical16 minresolved02-18
Connectivity IssuesMajor13 minresolved02-04
Connectivity IssuesMajor1.2 hresolved02-13
Payment IssuesMajor2.4 hresolved02-21
Commerce Shopping ErrorsMajor16 minresolved02-26
Customers Panel Missing Contact DetailsMajor2.0 hresolved02-28

Other incidents 4

IncidentImpactStartedDurationStatusDay
Template installation isn’t working for some customersNo impact listed24 minresolved02-05
Unable to advance trial signupsMinor2.4 hresolved02-14
Connectivity IssuesNo impact listed1.0 hresolved02-20
Service Ugrade Payment IssueNo impact listed1.4 hresolved02-21

Cite this

Squarespace posted 10 status incidents in February 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Squarespace in February 2020
Vendor
Squarespace
Date
URL
https://rewindex.com/company/squarespace/2020/02

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