# Squarespace in February 2020: incidents, uptime and changes

> Squarespace in February 2020: 10 incidents on its status page (6 major or critical), 99.09% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Squarespace’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/squarespace/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 10 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 1, none 3
- Uptime (vendor-reported): 99.09% free of major/critical incidents, 98.74% free of any incident; outage time 6 h 20 min, incident time 8 h 45 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/squarespace/2020/01.md) · Next: [March 2020](https://rewindex.com/company/squarespace/2020/03.md) · [All months](https://rewindex.com/company/squarespace/reports.md) · [Squarespace](https://rewindex.com/company/squarespace.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/dnlm8804tt0n.md) | critical | 2020-02-18 16:03 UTC | 2020-02-18 16:19 UTC | 16 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/q2yk6lhbqprr.md) | major | 2020-02-04 22:25 UTC | 2020-02-04 22:38 UTC | 13 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/fzjbg89cfrjd.md) | major | 2020-02-13 15:55 UTC | 2020-02-13 17:08 UTC | 1.2 h | resolved |
| [Payment Issues](https://rewindex.com/company/squarespace/incidents/z496thw1v8kr.md) | major | 2020-02-21 20:29 UTC | 2020-02-21 22:50 UTC | 2.4 h | resolved |
| [Commerce Shopping Errors](https://rewindex.com/company/squarespace/incidents/w2ctpg8pk5d5.md) | major | 2020-02-26 23:08 UTC | 2020-02-26 23:24 UTC | 16 min | resolved |
| [Customers Panel Missing Contact Details](https://rewindex.com/company/squarespace/incidents/wty6h7k20t4r.md) | major | 2020-02-28 11:52 UTC | 2020-02-28 13:53 UTC | 2.0 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/q2yk6lhbqprr.md) | major | 2020-02-04 22:25 UTC | 2020-02-04 22:38 UTC | 13 min | resolved |
| [Template installation isn’t working for some customers](https://rewindex.com/company/squarespace/incidents/lp6t1ghrss3d.md) | none | 2020-02-05 00:18 UTC | 2020-02-05 00:42 UTC | 24 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/fzjbg89cfrjd.md) | major | 2020-02-13 15:55 UTC | 2020-02-13 17:08 UTC | 1.2 h | resolved |
| [Unable to advance trial signups](https://rewindex.com/company/squarespace/incidents/shjcff0q8wry.md) | minor | 2020-02-14 19:23 UTC | 2020-02-14 21:48 UTC | 2.4 h | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/dnlm8804tt0n.md) | critical | 2020-02-18 16:03 UTC | 2020-02-18 16:19 UTC | 16 min | resolved |
| [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/8hwf3039ck3l.md) | none | 2020-02-20 17:06 UTC | 2020-02-20 18:06 UTC | 1.0 h | resolved |
| [Service Ugrade Payment Issue](https://rewindex.com/company/squarespace/incidents/vk2yzz8s0ptm.md) | none | 2020-02-21 00:11 UTC | 2020-02-21 01:33 UTC | 1.4 h | resolved |
| [Payment Issues](https://rewindex.com/company/squarespace/incidents/z496thw1v8kr.md) | major | 2020-02-21 20:29 UTC | 2020-02-21 22:50 UTC | 2.4 h | resolved |
| [Commerce Shopping Errors](https://rewindex.com/company/squarespace/incidents/w2ctpg8pk5d5.md) | major | 2020-02-26 23:08 UTC | 2020-02-26 23:24 UTC | 16 min | resolved |
| [Customers Panel Missing Contact Details](https://rewindex.com/company/squarespace/incidents/wty6h7k20t4r.md) | major | 2020-02-28 11:52 UTC | 2020-02-28 13:53 UTC | 2.0 h | resolved |

## Cite this

Squarespace posted 10 status incidents in February 2020 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/squarespace/2020/02
- Citation: Squarespace, “Squarespace in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/squarespace/2020/02 (CC BY 4.0).
- Markdown link: `[Squarespace: Squarespace in February 2020 (2020-02-01)](https://rewindex.com/company/squarespace/2020/02)`


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Canonical: https://rewindex.com/company/squarespace/2020/02 · Markdown: https://rewindex.com/company/squarespace/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:28.176Z