# Outages on February 21, 2020 (UTC)

> 25 incidents started on February 21, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Bandwidth, Monday.com, Semaphore); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-02-21
Last updated: 2020-02-28T00:11:00Z

- Incidents started: 25 (major/critical: 6, other: 19) across 15 vendors
- Still open from earlier days: 5 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 11, none 8
- Previous day with incidents: [2020-02-20](https://rewindex.com/outages/2020-02-20.md) · Next: [2020-02-22](https://rewindex.com/outages/2020-02-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 326 - Toledo, OH](https://rewindex.com/company/bandwidth/incidents/tsdqs9p1myhp.md) | critical | 2020-02-21 13:16 UTC | 2020-02-22 10:43 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/1qgc86dqx0w9.md) | critical | 2020-02-21 15:22 UTC | 2020-02-21 16:27 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Elevated error rates on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/dqv92m53h0s7.md) | major | 2020-02-21 14:20 UTC | 2020-02-21 14:33 UTC | resolved |
| [Pendo](https://rewindex.com/company/pendo.md) | [Pendo Web Application Unreachable & Guide Deliverability](https://rewindex.com/company/pendo/incidents/g8nfbs1vdn69.md) | major | 2020-02-21 14:24 UTC | 2020-02-21 23:34 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure UI unavailable](https://rewindex.com/company/new-relic/incidents/sfstgg1s6wcn.md) | major | 2020-02-21 18:35 UTC | 2020-02-21 19:26 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Payment Issues](https://rewindex.com/company/squarespace/incidents/z496thw1v8kr.md) | major | 2020-02-21 20:29 UTC | 2020-02-21 22:50 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [MMS Delays](https://rewindex.com/company/bandwidth/incidents/9z2f0g040x87.md) | minor | 2020-02-21 00:02 UTC | 2020-02-21 12:03 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Elevated API Error Rates](https://rewindex.com/company/discord/incidents/s3d95f9ffw51.md) | minor | 2020-02-21 00:06 UTC | 2020-02-21 00:54 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/dqkdzblgg4lp.md) | minor | 2020-02-21 00:11 UTC | 2020-10-21 13:32 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/9gr9823l5mgw.md) | minor | 2020-02-21 00:11 UTC | 2020-02-21 13:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Beeline Network in Russia](https://rewindex.com/company/twilio/incidents/rrt1fvfc24s6.md) | minor | 2020-02-21 04:45 UTC | 2020-02-21 10:30 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/qp8zpv1s30m3.md) | minor | 2020-02-21 07:08 UTC | 2020-02-21 09:07 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [ingestion delays in europe region](https://rewindex.com/company/logz-io/incidents/t9dndtr01d06.md) | minor | 2020-02-21 07:34 UTC | 2020-02-21 07:43 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Live Chat Disconnects](https://rewindex.com/company/help-scout/incidents/2kg8msk5nfj6.md) | minor | 2020-02-21 13:36 UTC | 2020-02-21 18:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure and Inbound SMS failure towards US phone numbers](https://rewindex.com/company/plivo/incidents/bbn3p1y1mp9f.md) | minor | 2020-02-21 15:14 UTC | 2020-02-24 01:20 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure and Inbound SMS failure towards US phone numbers](https://rewindex.com/company/plivo/incidents/mnw4hrn6jcv5.md) | minor | 2020-02-21 15:40 UTC | 2020-02-24 01:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays Outbound to Nigeria Airtel](https://rewindex.com/company/twilio/incidents/8dzwmj7lf06z.md) | minor | 2020-02-21 20:27 UTC | 2020-02-21 21:22 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Service Ugrade Payment Issue](https://rewindex.com/company/squarespace/incidents/vk2yzz8s0ptm.md) | none | 2020-02-21 00:11 UTC | 2020-02-21 01:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to the Viaero Wireless network from A Subset of US Long Codes and US Short Codes](https://rewindex.com/company/twilio/incidents/hjn3h8dhv6fs.md) | none | 2020-02-21 01:44 UTC | 2020-02-21 04:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/673ff1kd98zc.md) | none | 2020-02-21 02:43 UTC | 2020-02-21 04:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/8zcbjt121ldr.md) | none | 2020-02-21 08:11 UTC | 2020-02-21 08:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V2 MMS and V2 Group MMA](https://rewindex.com/company/bandwidth/incidents/07k5blnshj49.md) | none | 2020-02-21 19:30 UTC | 2020-02-21 19:30 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay](https://rewindex.com/company/mixpanel/incidents/8fxhvgxddc14.md) | none | 2020-02-21 19:40 UTC | 2020-02-23 21:11 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to create new workflow \| Jira, Salesforce, Dynamics](https://rewindex.com/company/smartsheet/incidents/bpx4g1n18ckb.md) | none | 2020-02-21 22:00 UTC | 2020-02-22 23:11 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Team members on private pages cannot view the "Authentication" tab in the navbar](https://rewindex.com/company/statuspage/incidents/1r3f5gjkgnpb.md) | none | 2020-02-21 22:40 UTC | 2020-02-21 22:40 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound short-code SMS towards the US in sprint USA phone numbers](https://rewindex.com/company/plivo/incidents/j0zd4crvt0g7.md) | minor | 2020-02-20 18:43 UTC | 2020-02-21 13:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound short-code SMS towards the US in sprint USA phone numbers](https://rewindex.com/company/plivo/incidents/5b047196k00w.md) | minor | 2020-02-20 18:43 UTC | 2020-02-21 13:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Pricing API Cannot Retrieve Pricing Information for Some Countries](https://rewindex.com/company/twilio/incidents/ymxpgb5nqj4l.md) | minor | 2020-02-20 22:18 UTC | 2020-02-21 00:39 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Increased Platform Latency](https://rewindex.com/company/activecampaign/incidents/l17svsn583lf.md) | none | 2020-02-20 18:11 UTC | 2020-02-21 18:07 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Brief Degraded Quality of Service on Cloudinary Console](https://rewindex.com/company/cloudinary/incidents/vd3tv663f6fz.md) | none | 2020-02-20 23:47 UTC | 2020-02-21 05:40 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/nwz3zcy0v9bp.md) | maintenance | 2020-02-21 05:00 UTC | 2020-02-21 08:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - Newark](https://rewindex.com/company/linode-akamai/incidents/377ks9kc3g4j.md) | maintenance | 2020-02-21 05:00 UTC | 2020-02-21 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9gff5v4whjtv.md) | maintenance | 2020-02-21 05:00 UTC | 2020-02-21 08:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/3hl5ytw0288n.md) | maintenance | 2020-02-21 05:59 UTC | 2020-02-21 08:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vzj8yh4m1nl8.md) | maintenance | 2020-02-21 06:00 UTC | 2020-02-21 12:01 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/typeform/incidents/96047y2179kz.md) | maintenance | 2020-02-21 09:00 UTC | 2020-02-21 09:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider (US and CA)](https://rewindex.com/company/sinch/incidents/20v7y1q519xp.md) | maintenance | 2020-02-21 23:00 UTC | 2020-02-22 01:59 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2020-02-21 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-02-21
- Citation: Rewindex daily outage roundup, “Outages on February 21, 2020” (2020-02-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-02-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 21, 2020 (2020-02-21)](https://rewindex.com/outages/2020-02-21)`


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Canonical: https://rewindex.com/outages/2020-02-21 · Markdown: https://rewindex.com/outages/2020-02-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:10:02.594Z