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CompaniesHeapMonthly reportsFebruary 2020

Heap in February 2020: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
87.54%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 3.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6

Incidents 6

IncidentImpactStartedDurationStatusDay
Heap Connect and App are currently experiencing connections issues.Minor5.5 hresolved02-08
Temporary data latencyMinor6.9 hresolved02-19
Delayed Heap Connect DataMinor2.0 hresolved02-21
Delayed Heap Connect DataMinor8.1 hresolved02-22
Intermittent endpoint and app errorsMinor18 hresolved02-28
Subset of data between 12:00AM and 12:10AM UTC delayedMinor24 hresolved02-28

Cite this

Heap posted 6 status incidents in February 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in February 2020
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2020/02

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