# Heap in February 2020: incidents, uptime and changes

> Heap in February 2020: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Heap’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/heap/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6
- Uptime (vendor-reported): 100% free of major/critical incidents, 87.54% free of any incident; outage time 0 min, incident time 3.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/heap/2020/01.md) · Next: [March 2020](https://rewindex.com/company/heap/2020/03.md) · [All months](https://rewindex.com/company/heap/reports.md) · [Heap](https://rewindex.com/company/heap.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap Connect and App are currently experiencing connections issues.](https://rewindex.com/company/heap/incidents/br0nfnk5l84p.md) | minor | 2020-02-08 06:02 UTC | 2020-02-08 11:33 UTC | 5.5 h | resolved |
| [Temporary data latency](https://rewindex.com/company/heap/incidents/nqg4xtkw0cb9.md) | minor | 2020-02-19 19:21 UTC | 2020-02-20 02:17 UTC | 6.9 h | resolved |
| [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/qp8zpv1s30m3.md) | minor | 2020-02-21 07:08 UTC | 2020-02-21 09:07 UTC | 2.0 h | resolved |
| [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/n6n7ncr3fcsr.md) | minor | 2020-02-22 07:44 UTC | 2020-02-22 15:50 UTC | 8.1 h | resolved |
| [Intermittent endpoint and app errors](https://rewindex.com/company/heap/incidents/c6c05wllqfgt.md) | minor | 2020-02-28 00:12 UTC | 2020-02-28 18:27 UTC | 18 h | resolved |
| [Subset of data between 12:00AM and 12:10AM UTC delayed](https://rewindex.com/company/heap/incidents/rn3tggqz0lgk.md) | minor | 2020-02-28 01:19 UTC | 2020-02-29 01:20 UTC | 24 h | resolved |

## Cite this

Heap posted 6 status incidents in February 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/heap/2020/02
- Citation: Heap, “Heap in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/heap/2020/02 (CC BY 4.0).
- Markdown link: `[Heap: Heap in February 2020 (2020-02-01)](https://rewindex.com/company/heap/2020/02)`


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Canonical: https://rewindex.com/company/heap/2020/02 · Markdown: https://rewindex.com/company/heap/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:23.634Z