rewindex

CompaniesHeapMonthly reportsMarch 2020

Heap in March 2020: incidents, uptime and changes

6incidents posted
0labelled major or critical
100%free of major/critical
98.52%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 10 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6

Incidents 6

IncidentImpactStartedDurationStatusDay
Elevated Sign-up Form ErrorsMinor3.9 hresolved03-04
Subset of data between 1:55AM and 2:20AM UTC temporarily delayedMinor0 minresolved03-06
Elevated Endpoint ErrorsMinor31 minresolved03-06
Elevated app load timesMinor1.3 hresolved03-17
Delayed Heap Connect SyncsMinor5.3 hresolved03-26
Minor Delays in Heap Connect SyncsMinor0 minresolved03-27

Maintenance 1

Show scheduled maintenance

Cite this

Heap posted 6 status incidents in March 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in March 2020
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2020/03

All Heap monthsRecent incidentsMarkdown