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CompaniesHeapMonthly reportsApril 2020

Heap in April 2020: incidents, uptime and changes

7incidents posted
0labelled major or critical
100%free of major/critical
91.97%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 2.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 5 · No impact listed 2

Incidents 7

IncidentImpactStartedDurationStatusDay
Temporary data latencyMinor29 hresolved04-02
Temporary data latencyNo impact listed6.9 hresolved04-04
Truncated Shopify dataMinor10 hresolved04-08
Event Visualizer Is Not LoadingMinor1.6 hresolved04-09
Delayed Heap Connect SyncsMinor12 hresolved04-14
Delayed Heap Connect SyncsMinor5.3 hresolved04-21
Intermittent app unavailabilityNo impact listed11 hresolved04-22

Maintenance 2

Show scheduled maintenance

Cite this

Heap posted 7 status incidents in April 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Heap in April 2020
Vendor
Heap
Date
URL
https://rewindex.com/company/heap/2020/04

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