Outages by day / April 21, 2020
Outages on April 21, 2020 UTC day 2020-04-21 (Apr 21, 2020, 00:00 to Apr 21, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.
← April 20, 2020 All days April 22, 2020 → 38 incidents started
12 labelled major or critical
28 vendors with a new incident
4 still open from earlier days
By vendor label: 15 maintenance
Outage events this day 14:00 GitHub outage , plus 6 other incidents also happening in the same window (not linked) GitHub posted “Incident on 2020-04-21 15:45 UTC” at 15:45 UTC. Events are detected from incidents that started together and named the same provider. A link means one incident named another vendor, not a confirmed cause; “also happening” incidents only overlapped in time.
Incidents started this day 38 Vendor Incident Impact Started Resolved Status C CanvaDownloading design causes "Something went wrong" error 00:01 00:37 (36 min) resolved C CanvaSaving paused error and greyed out Download button 07:00 09:31 (2.5 h) resolved Delays ingesting metrics, service checks, and events 22:27 Apr 22, 2020, 01:45 (3.3 h) resolved Downtime on our platform 09:26 10:12 (46 min) resolved Increase in latencies and build failures 13:28 13:54 (26 min) resolved Phone System Degradation 14:40 16:03 (1.4 h) resolved Incident on 2020-04-21 15:45 UTC 15:45 17:06 (1.4 h) resolved Incident on 2020-04-21 15:45 UTC 15:45 17:06 (1.4 h) resolved Degraded GitHub integration 16:11 16:52 (40 min) resolved Increased errors and slow responses across Buildkite 18:48 Apr 22, 2020, 23:18 (29 h) resolved HTTP timeouts 21:15 22:13 (58 min) resolved L LatticeApplication issues 21:23 21:48 (25 min) resolved I InfluxData (InfluxDB Cloud)Problem in reporting Query Duration metrics for cloud 2 users 01:09 19:53 (19 h) resolved T TwilioDelays Processing Programmable Wireless Usage and Billing Events 01:25 13:35 (12 h) resolved Delivery delays on inbound SMS towards US & Canada Tollfree numbers 05:11 05:35 (24 min) resolved Delivery delays on inbound SMS towards US & Canada Tollfree numbers 05:11 05:35 (24 min) resolved H HeapDelayed Heap Connect Syncs 09:35 14:51 (5.3 h) resolved Intermittent artifact upload errors from Bitbucket Pipelines 10:02 11:55 (1.9 h) resolved SMS failures in Saudi Arabia towards Zain phone numbers 14:19 Apr 22, 2020, 14:02 (24 h) resolved SMS failures in Saudi Arabia towards Zain phone numbers 14:19 Apr 22, 2020, 14:02 (24 h) resolved I IterableAPI ingestion delays for a subset of customers 14:25 22:33 (8.1 h) resolved I imgixElevated fetch errors for some Sources 15:15 18:15 (3.0 h) resolved D DialpadMMS Delivery Delays 16:04 20:45 (4.7 h) resolved GitHub related Integrations Unstable due to GitHub Incident 16:16 16:46 (30 min) resolved D Dropbox SignDelays in document processing 16:19 16:44 (25 min) resolved Data processing delays - Writer dashboard statistics affected 17:05 21:18 (4.2 h) resolved Temporary Loss of Billing History 17:09 Apr 22, 2020, 23:38 (30 h) resolved T TwilioOn Call Engineers are Investigating Console Slowness after Login 19:24 22:03 (2.6 h) resolved C ConfluentConnect and KSQL control plane operations may experience partial unavailability 20:43 Apr 23, 2020, 03:46 (31 h) resolved APM Alert Delays & UI Irregularities for EU Region 23:55 Apr 22, 2020, 00:03 (8 min) resolved C CanvaDownloading design causes "Something went wrong" error 01:35 02:07 (32 min) resolved T TwilioProgrammable Video- Request failures between 6:00-6:45 AM 04:00 04:00 (0 min) resolved GitHub deployment and login errors 15:45 15:45 (0 min) resolved GitHub deployment and login errors 15:45 15:45 (0 min) resolved Github degraded performance 15:46 17:26 (1.7 h) resolved C CanvaUsers unable to search and access templates 16:08 18:53 (2.8 h) resolved Degraded performance for US traffic 18:27 21:13 (2.8 h) resolved L LaunchDarklyIncreased initialization times for streaming API 20:45 22:37 (1.9 h) resolved
Still open from earlier days 4 Vendor Incident Impact Started Resolved Status Failures on all inbound and outbound MMS towards US & Canada phone numbers Apr 17, 2020, 17:27 Oct 31, 2020, 19:03 (197 d) resolved S SinchExternal incident - Toll free number provider. Apr 20, 2020, 21:14 04:35 (7.3 h) resolved T TwilioSIP pcaps downloaded from Twilio Console are in JSON format and unreadable Apr 20, 2020, 21:39 07:31 (9.9 h) resolved I IterableSmall number of customers seeing some delays in API ingestion Apr 20, 2020, 21:50 00:45 (2.9 h) resolved
Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva , Datadog , Typeform , Netlify , BigCommerce , GitHub Copilot , GitHub , Travis CI , Buildkite , Render , Lattice , InfluxData (InfluxDB Cloud) .
Cite this 38 vendor-reported incidents started on 2020-04-21 (UTC) across 28 vendors, 12 labelled major or critical by the vendor.
Title Outages on April 21, 2020 Vendor Rewindex daily outage roundup Date 2020-04-21 00:00 UTC URL https://rewindex.com/outages/2020-04-21 Copy citation Copy markdown link