CompaniesInfluxData (InfluxDB Cloud)Incidents
InfluxData (InfluxDB Cloud): Problem in reporting Query Duration metrics for cloud 2 users
Timeline of updates
- resolved
Due to a defect introduced into our billing system last week, Query Duration for all cloud 2 users was not being reported from April 15th, 2020 until April 18th, 2020. Accounts affected will see no query duration usage for this time range. However, all relevant information was logged and will be available for users upon request via our support channel.
From InfluxData (InfluxDB Cloud)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.influxdata.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by InfluxData (InfluxDB Cloud), started 2020-04-21 01:09 UTC, resolved after 19 h, 1 update(s).
- Title
- Problem in reporting Query Duration metrics for cloud 2 users
- Vendor
- InfluxData (InfluxDB Cloud)
- Date
- URL
- https://rewindex.com/company/influxdata/incidents/nm3d7w24vj0z
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