Rewindex

CompaniesimgixIncidents

imgix: Elevated fetch errors for some Sources

MinorStatus: resolvedStarted Resolved (3.0 h)1 updatestatus.imgix.com (opens in new tab)
Part of an outage event

GitHub outage, Apr 21, 2020 · 12 vendors, 14 incidents

imgix’s incident started in the same window without naming GitHub (timing only, not evidence of a link). (timing only, posted −30 min vs GitHub’s own post)

Swipe sideways to see the whole diagram.

same windowGitHubposted 15:45 UTCWithin an hour4 vendors, 4 blamed GitHubv0, Vercel, Travis CI, Sentryimgix (this incident)posted −30 min
same windowGitHubposted 15:45 UTCWithin an hour4 vendors, 4 blamed GitHubv0, Vercel, Travis CI, Sentryimgix (this incident)posted −30 min
imgix is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["GitHub<br/>posted 15:45 UTC"]:::root
  h1["Within an hour<br/>4 vendors, 4 blamed GitHub<br/>v0, Vercel, Travis CI, Sentry"]:::blames
  root --> h1
  me["imgix (this incident)<br/>posted −30 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    We've confirmed that our services have been restored to normal. Note that one of our providers is still experiencing service issues due to a cut fiber cable, though our service is not impacted. We will continue monitoring to ensure that our service remains unaffected.

From imgix’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.imgix.com (opens in new tab).

imgix profileRecent imgix incidentsMarkdownJSON