# imgix: Elevated fetch errors for some Sources

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-21 15:15 UTC · Resolved: 2020-04-21 18:15 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.imgix.com/incidents/91qhxtlnr804](https://status.imgix.com/incidents/91qhxtlnr804)
- [Company: imgix](https://rewindex.com/company/imgix.md)

## Part of an outage event

- [GitHub outage, Apr 21, 2020: 12 vendors, 14 incidents](https://rewindex.com/events/2020-04-21-github)
- This incident started in the same window without naming GitHub (timing only, not evidence of a link). (timing only, posted −30 min vs GitHub’s own post)

```mermaid
flowchart LR
  root["GitHub<br/>posted 15:45 UTC"]:::root
  h1["Within an hour<br/>4 vendors, 4 blamed GitHub<br/>v0, Vercel, Travis CI, Sentry"]:::blames
  root --> h1
  me["imgix (this incident)<br/>posted −30 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2020-04-21 18:15 UTC: We've confirmed that our services have been restored to normal. Note that one of our providers is still experiencing service issues due to a cut fiber cable, though our service is not impacted. We will continue monitoring to ensure that our service remains unaffected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/imgix/incidents/91qhxtlnr804 · Markdown: https://rewindex.com/company/imgix/incidents/91qhxtlnr804.md · JSON: https://rewindex.com/api/v1/companies/imgix/incidents/91qhxtlnr804 · Generated 2026-10-20T01:32:15.889Z