rewindex

Outages by dayApril 22, 2020

Outages on April 22, 2020

UTC day 2020-04-22 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
6labelled major or critical
18vendors with a new incident
8still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 13 · No impact listed 2 · 17 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
GrammarlyGrammarly is experiencing a service interruptionCritical (14 min)resolved
AircallIssue on inbound and outbound callsCritical (1.4 h)resolved
PostmanPostman Dashboard downMajor (5.7 h)resolved
CanvaUnable to download design as PowerPoint (PPT)Major (9 min)resolved
HotjarElevated errors and latency on RecordingsMajor (50 min)resolved
SubstackUnable to load webpagesMajor (1.9 h)resolved
GitHub CopilotIncident on 2020-04-22 01:23 UTCMinor (38 min)resolved
GitHubIncident on 2020-04-22 01:23 UTCMinor (38 min)resolved
MuxRealtime Data IncidentMinor (1.4 h)resolved
TwilioSMS Delivery Issues to XL Axiata IndonesiaMinor (3.3 h)resolved
CloudinaryDegraded Performance on resources searchMinor (2.7 h)resolved
ContentfulIssues with Assets APIMinor (18 min)resolved
CircleCIPipelines page is degraded, and notifications are delayedMinor (27 min)resolved
Logz.ioSome customers in the Frankfurt region might experience failures loading the applicationMinor (13 min)resolved
BitriseHigh queue on our Xcode 11.4.x Elite stackMinor (16 min)resolved
BigCommerceBigCommerce engineers are currently investigating an issue causing elevated response times for a subset of stores.Minor (9 min)resolved
TwilioIssues receiving Recording Transcriptions from Marketplace AddonsMinor (4.0 h)resolved
GitHub CopilotIncident on 2020-04-22 23:59 UTCMinor (31 min)resolved
GitHubIncident on 2020-04-22 23:59 UTCMinor (31 min)resolved
HeapIntermittent app unavailabilityNo impact listed (11 h)resolved
BandwidthBandwidth Local Market Impairment - LATA 440 (Savannah, GA)No impact listed (12 h)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
DatadogDelays ingesting metrics, service checks, and eventsCritical (3.3 h)resolved
BuildkiteIncreased errors and slow responses across BuildkiteMajor (29 h)resolved
PlivoFailures on all inbound and outbound MMS towards US & Canada phone numbersMinor (197 d)resolved
PlivoSMS failures in Saudi Arabia towards Zain phone numbersMinor (24 h)resolved
PlivoSMS failures in Saudi Arabia towards Zain phone numbersMinor (24 h)resolved
SentryTemporary Loss of Billing HistoryMinor (30 h)resolved
ConfluentConnect and KSQL control plane operations may experience partial unavailabilityMinor (31 h)resolved
New RelicAPM Alert Delays & UI Irregularities for EU RegionMinor (8 min)resolved

Maintenance 17

VendorIncidentImpactStartedResolvedStatus
Bandwidth[Scheduled] Bandwidth Dashboard MigrationMaintenance (2.0 h)resolved
Twilio[Scheduled] Scheduled Video TURN Service MaintenanceMaintenance (1.4 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS in US & CanadaMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner Maintenance - Small US Regional CarriersMaintenance (4.5 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS in US & CanadaMaintenance (6.5 h)resolved
Plivo[Scheduled] Scheduled Maintenance: Service degradation on Inbound & Outbound Short-Code SMS in US towards AT&T numbersMaintenance (6.5 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Shortcode SMS in US : T-MobileMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & CanadaMaintenance (4.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - T-Mobile USMaintenance (4.0 h)resolved
Heap[Scheduled] Scheduled Maintenance WindowMaintenance (0 min)resolved
Bandwidth[Scheduled] Urgent Messaging MaintenanceMaintenance (1.0 h)resolved
Sinch[Scheduled] Sinch Planned Maintenance - US AT&TMaintenance (2.0 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.8 Push UpgradeMaintenance (1.0 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (1.0 h)resolved
Twilio[Scheduled] Beeline Russia - SMS Carrier Partner Maintenance - 22 April 2020 11:00 PDT - 22 April 2019 14:00 PDTMaintenance (3.0 h)resolved
MongoDB Atlas[Scheduled] Delays in cluster creation and maintenance, alert delaysMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Grammarly, Aircall, Postman, Canva, Hotjar, Substack, GitHub Copilot, GitHub, Mux, Twilio, Cloudinary, Contentful.

Cite this

21 vendor-reported incidents started on 2020-04-22 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

Title
Outages on April 22, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-04-22

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