rewindex

Outages by dayApril 2, 2020

Outages on April 2, 2020

UTC day 2020-04-02 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

31incidents started
8labelled major or critical
21vendors with a new incident
10still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 19 · No impact listed 4 · 8 maintenance

Incidents started this day 31

VendorIncidentImpactStartedResolvedStatus
Maven Centraloss.sonatype.org is downCritical (48 min)resolved
BitbucketArtifact uploads from pipelines are intermittently failing.Major (32 min)resolved
SemaphoreDegraded performance of Cache operations on Semaphore 2.0Major (2.9 h)resolved
SemaphoreDelays in job processing on Semaphore 2.0Major (48 min)resolved
SquarespaceMerchants unable to connect PayPalMajor (4.0 h)resolved
GitHub CopilotIncident on 2020-04-02 20:20 UTCMajor (1.6 h)resolved
GitHubIncident on 2020-04-02 20:20 UTCMajor (1.6 h)resolved
npmnpm enterprise 404 errorsMajor (1.4 h)resolved
RevenueCatDelay in Updating ChartsMinor (5.9 h)resolved
PlivoDelay in delivery report on Inbound and Outbound Short code SMS in USA towards Sprint phone numbers.Minor (16 h)resolved
PlivoDelay in delivery report on Inbound and Outbound Short code SMS in USA towards Sprint phone numbers.Minor (16 h)resolved
TwilioSMS Delivery issue To Nepal TelecomMinor (5.3 h)resolved
PlivoDelay in delivery report on Inbound and Outbound Toll-Free SMS towards US & Canada phone numbersMinor (17 min)resolved
HeapTemporary data latencyMinor (29 h)resolved
TwilioOutbound SMS delivery delays to Airtel NigeriaMinor (1.6 h)resolved
TwilioAccounts with JPY as currency cannot open support plans pageMinor (14 h)resolved
TwilioOutbound SMS non delivery to Axis IndonesiaMinor (4.1 h)resolved
SentryIssues with processing of some minidumps/attachmentsMinor (1.1 h)resolved
RubyGems.orgDNS resolution errors for some usersMinor (29 h)resolved
ContentfulContentful Management API connectivity issuesMinor (41 min)resolved
MongoDB AtlasCreating new clusters and updating existing clusters is delayedMinor (38 min)resolved
TwilioOutbound SMS delivery to Brazil Claro is failingMinor (3.2 h)resolved
TwilioCalls to the video-recording-service API result in HTTP 500 errorsMinor (2.0 h)resolved
Linode (Akamai)Block Storage Emergency Maintenance: US-East (Newark)Minor (25 h)resolved
SanityWe are experiencing elevated error rates and are investigatingMinor (44 min)resolved
DNSimpleIssues with name servers in the San Jose, California (SV1) regionMinor (1.4 h)resolved
Linode (Akamai)US-Central (Dallas) Linode Kubernetes EngineMinor (4.0 h)resolved
PlivoDelay in delivery report on Inbound and Outbound Toll-Free SMS towards US & Canada phone numbersNo impact listed (17 min)resolved
ChargebeeWebhook DelayNo impact listed (0 min)resolved
CloudinarySome images might be broken when upgrading the Wordpress plugin from v1 to v2No impact listed (2 d)resolved
MessageBird (Bird)Impact to WhatsApp traffic on API and InboxNo impact listed (33 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
PlivoDelivery delay on Inbound & Outbound Short-Code SMS in US towards Sprint phone numbersMinor (31 d)resolved
RevenueCatApple Sandbox Environment InstabilityMinor (26 d)resolved
BandwidthEVS Dash Portal Search DelayMinor (17 h)resolved
SubstackIntermittent connectivity issuesMinor (4.0 h)resolved
TwilioPublishing of Voice Insights data is delayedMinor (9.1 h)resolved
Linode (Akamai)Connectivity Issues - EU West (London)Minor (1.8 h)resolved
StitchTransient Redshift Loading ErrorsMinor (38 h)resolved
TwilioAuthentication failing on ‘user’ and ‘project’ settings pages in the consoleMinor (21 min)resolved
LeverDelay in processing candidates to HireRightNo impact listed (6 d)resolved
FigmaReports of service disruptionNo impact listed (9 d)resolved

Maintenance 8

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] SMS Carrier Partner Maintenance - Small US Regional CarriersMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS & MMSMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - Toll Free Number ProviderMaintenance (3.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Twilio[Scheduled] Verizon US MMS Carrier MaintenanceMaintenance (1.0 h)resolved
Sinch[Scheduled] Planned Maintenance - Mblox Legacy GatewaysMaintenance (2.0 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (4.0 h)resolved
Maven Central[Scheduled] Upcoming restart for oss.sonatype.orgMaintenance (10 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Maven Central, Bitbucket, Semaphore, Squarespace, GitHub Copilot, GitHub, npm, RevenueCat, Plivo, Twilio, Heap, Sentry.

Cite this

31 vendor-reported incidents started on 2020-04-02 (UTC) across 21 vendors, 8 labelled major or critical by the vendor.

Title
Outages on April 2, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-04-02

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