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Stitch: Transient Redshift Loading Errors

Impact: minorStatus: resolvedStarted Resolved (38 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: app.stitchdata.com

Timeline of updates

  1. investigating

    Our engineering team is currently investigating transient loading errors affecting a subset of accounts working with Redshift destinations. A small percentage of loading processes for this destination may experience intermittent loading errors.

  2. identified

    Our team has identified an issue stemming from logic used to handle Primary Key fields that are nested maps, which increased the workload on loading services. We're currently working to implement a fix for this behavior.

  3. monitoring

    Our team deployed a fix for this issue circa 19:50 UTC, and Redshift loading functionality has remained at normal levels since then. We're continuing to monitor loading behaviors at this time.

  4. resolved

    Redshift loading functionality has remained at normal levels, and there have been no recurrences of this error since the fix was deployed.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Stitch profile · Recent Stitch incidents · Markdown · JSON