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CompaniesPlivoMonthly reportsApril 2020

Plivo in April 2020: incidents, uptime and changes

47incidents posted
4labelled major or critical
99.63%free of major/critical
58.12%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 38 min, incident time 12.6 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 40 · No impact listed 3

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Delivery delay on Toll-Free SMS towards US & Canada phone numbers.Major12 minresolved04-01
Outbound Voice API call failuresMajor0 minresolved04-20
Call failures on Inbound voice & Inbound SMS towards Croatia phone numbersMajor9 minresolved04-28
Delivery delays on outbound SMS to Sprint from all US Shortcode numbersMajor2.3 hresolved04-30

Other incidents 43

IncidentImpactStartedDurationStatusDay
Delivery delay on Toll-Free SMS towards US & Canada phone numbers.Minor12 minresolved04-01
Delay in delivery report on Inbound and Outbound Short code SMS in USA towards Sprint phone numbers.Minor16 hresolved04-02
Delay in delivery report on Inbound and Outbound Short code SMS in USA towards Sprint phone numbers.Minor16 hresolved04-02
Delay in delivery report on Inbound and Outbound Toll-Free SMS towards US & Canada phone numbersNo impact listed17 minresolved04-02
Delay in delivery report on Inbound and Outbound Toll-Free SMS towards US & Canada phone numbersMinor17 minresolved04-02
Content issues on Toll-Free SMS in US from Verizon phone numbers.Minor9.1 hresolved04-04
Content issues on Toll-Free SMS in US from Verizon phone numbers.Minor9.1 hresolved04-04
Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbersMinor22 minresolved04-05
Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbersMinor22 minresolved04-05
Call failures on inbound voice and inbound SMS towards Brazil phone numbersMinor2.0 hresolved04-08
Call failures on inbound voice and inbound SMS towards Brazil phone numbersMinor2.0 hresolved04-08
Delivery delay on inbound MMS towards US & Canada phone numbers.Minor14 hresolved04-13
Delivery delay on inbound MMS towards US & Canada phone numbers.Minor14 hresolved04-13
Minor failures on inbound voice and inbound SMS towards US phone numbers in Harrisonburg, VAMinor37 hresolved04-14
Minor failures on inbound voice and inbound SMS towards US phone numbers in Harrisonburg, VAMinor37 hresolved04-14
Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor28 hresolved04-14
Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor28 hresolved04-14
Minor failures on inbound voice and inbound SMS towards Brazil phone numbers in Sao PaoloMinor4.9 hresolved04-15
Minor failures on inbound voice and inbound SMS towards Brazil phone numbers in Sao PaoloMinor4.9 hresolved04-15
Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor12 hresolved04-16
Minor failures on inbound voice and inbound SMS towards US phone numbers in Pleasantville, NJMinor12 hresolved04-16
Failures on all inbound and outbound MMS towards US & Canada phone numbersMinor197 dresolved04-17
Failures on all inbound and outbound MMS towards US & Canada phone numbersNo impact listed1.6 hresolved04-17
Minor failures on inbound Toll-Free SMS towards US & Canada phone numbersMinor5.2 hresolved04-17
Minor failures on inbound Toll-Free SMS towards US & Canada phone numbersMinor5.2 hresolved04-17
Delay in delivery receipt on Outbound Toll-Free SMS towards US & Canada phone numbersMinor5.5 hresolved04-18
Delay in delivery receipt on Outbound Toll-Free SMS towards US & Canada phone numbersMinor5.5 hresolved04-18
Inbound call failure & inbound SMS failure towards Brazil phone numbers in FortalezaMinor49 minresolved04-19
Inbound call failure & inbound SMS failure towards Brazil phone numbers in FortalezaMinor49 minresolved04-19
Outbound Voice API call failuresNo impact listed0 minresolved04-20
Delivery delays on inbound SMS towards all US & Canada Tollfree numbersMinor28 minresolved04-20
Delivery delays on inbound SMS towards all US & Canada Tollfree numbersMinor30 minresolved04-20
Delivery delays on inbound SMS towards US & Canada Tollfree numbersMinor24 minresolved04-21
Delivery delays on inbound SMS towards US & Canada Tollfree numbersMinor24 minresolved04-21
SMS failures in Saudi Arabia towards Zain phone numbersMinor24 hresolved04-21
SMS failures in Saudi Arabia towards Zain phone numbersMinor24 hresolved04-21
Minor failures on inbound voice and inbound SMS towards US phone numbers in Savannah, GAMinor7.7 hresolved04-23
Minor failures on inbound voice and inbound SMS towards US phone numbers in Savannah, GAMinor7.7 hresolved04-23
Partial processing failure on two-way Tollfree SMS\Regular SMS\Shortcode SMS on SMS APIMinor1.1 hresolved04-24
Delivery delays on Two-way regular SMS towards the US phone numbersMinor2.4 hresolved04-27
Delivery delays on Two-way regular SMS towards the US phone numbersMinor2.4 hresolved04-27
Call failures on Inbound voice & Inbound SMS towards Croatia phone numbersMinor11 minresolved04-28
Delivery delays on outbound SMS to Sprint from all US Shortcode numbersMinor2.3 hresolved04-30

Maintenance 32

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Cite this

Plivo posted 47 status incidents in April 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Plivo in April 2020
Vendor
Plivo
Date
URL
https://rewindex.com/company/plivo/2020/04

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