Outages by dayApril 24, 2020

Outages on April 24, 2020

UTC day 2020-04-24 (Apr 24, 2020, 00:00 to Apr 24, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started

2labelled major or critical

13vendors with a new incident

8still open from earlier days

By vendor label: Major 2 · Minor 8 · No impact listed 6 · 1 maintenance

Incidents started this day 16

Vendor	Incident	Impact	Started	Resolved	Status
RevenueCat	Dashboard outage	Major	20:37	20:41 (4 min)	resolved
Mux	Mux Data - Incomplete Data in Real-Time Dashboard for some customers	Major	23:01	Apr 25, 2020, 07:37 (8.6 h)	resolved
Twilio	SMS Delivery Failures on Airtel Nigeria	Minor	01:51	05:50 (4.0 h)	resolved
imgix	Delay in Source deployments	Minor	04:57	05:21 (24 min)	resolved
Travis CI	.com API intermittent failure	Minor	12:46	15:07 (2.4 h)	resolved
Plivo	Partial processing failure on two-way Tollfree SMS\Regular SMS\Shortcode SMS on SMS API	Minor	13:15	14:18 (1.1 h)	resolved
Twilio	On Call Engineers are Investigating Issues Purchasing US Toll Free Numbers	Minor	18:35	19:56 (1.4 h)	resolved
npm	Delay in indexing search results	Minor	19:21	20:34 (1.2 h)	resolved
Twilio	Debugger Webhooks not being sent when triggered	Minor	19:49	20:46 (57 min)	resolved
Mezmo	Indexing delay	Minor	20:42	Apr 25, 2020, 00:40 (4.0 h)	resolved
Squarespace	Image Upload Problems	No impact listed	01:56	02:22 (26 min)	resolved
Bandwidth	API Provisioning Issues	No impact listed	02:00	02:00 (0 min)	resolved
Discord	Connectivity Issues	No impact listed	02:51	03:09 (18 min)	resolved
Sinch	Degraded Performance on Sinch Dashboard	No impact listed	10:35	10:35 (0 min)	resolved
Lever	FirstAdvantage integration not triggering background checks	No impact listed	19:49	May 1, 2020, 22:51 (7 d)	resolved
Twilio	Intermittent SMS Delivery and DLR delays via Twilio Toll Free Numbers	No impact listed	21:56	22:12 (16 min)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Chargebee	EU VAT Validation	Major	Apr 23, 2020, 17:44	16:18 (23 h)	resolved
Plivo	Failures on all inbound and outbound MMS towards US & Canada phone numbers	Minor	Apr 17, 2020, 17:27	Oct 31, 2020, 19:03 (197 d)	resolved
Mezmo	Indexing delay	Minor	Apr 23, 2020, 16:25	01:29 (9.1 h)	resolved
Substack	Data processing delays - Writer dashboard statistics affected	Minor	Apr 23, 2020, 17:11	01:26 (8.3 h)	resolved
Twilio	SMS Delivery Delays to NetOne in Zimbabwe	Minor	Apr 23, 2020, 23:03	02:19 (3.3 h)	resolved
Bandwidth	Bandwidth Dashboard Latency	Minor	Apr 23, 2020, 23:21	13:45 (14 h)	resolved
Help Scout	Beacon errors	Minor	Apr 23, 2020, 23:53	01:29 (1.6 h)	resolved
Smartsheet	Outlook email delivery issues	No impact listed	Apr 23, 2020, 02:20	03:57 (26 h)	resolved

Maintenance 1

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance - SMS & MMS	Maintenance	06:00	10:00 (4.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: RevenueCat, Mux, Twilio, imgix, Travis CI, Plivo, npm, Mezmo, Squarespace, Bandwidth, Discord, Sinch.

Cite this

16 vendor-reported incidents started on 2020-04-24 (UTC) across 13 vendors, 2 labelled major or critical by the vendor.

Title: Outages on April 24, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-04-24 00:00 UTC
URL: https://rewindex.com/outages/2020-04-24

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