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CompaniesSinchMonthly reportsApril 2020

Sinch in April 2020: incidents, uptime and changes

16incidents posted
1labelled major or critical
99.33%free of major/critical
90.28%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 49 min, incident time 2.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 11 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delivery issues - Vodafone EgyptMajor4.8 hresolved04-19

Other incidents 15

IncidentImpactStartedDurationStatusDay
API degradation - WhatsappNo impact listed0 minresolved04-01
RTC Portal CDR disruptionNo impact listed7.8 hresolved04-08
Delivery Issue Indosat OoredooMinor2.9 hresolved04-09
Delivery issues - Vodafone EgyptMinor7.1 hresolved04-10
External Notification: US - Long Number MMSMinor14 hresolved04-13
External incident - Toll free number provider.Minor7.3 hresolved04-20
Degraded Performance on Sinch DashboardNo impact listed0 minresolved04-24
Operator Notification - Rogers Wireless and Fido CanadaMinor5.6 hresolved04-26
EU3 - Notice for clients using HTTP and GW0 accountsMinor1.0 hresolved04-27
Operator Notification - Virgin UKNo impact listed0 minresolved04-27
Operator Notification - Virgin UKMinor16 hresolved04-27
Operator Notification - Vodafone network EgyptMinor4.1 hresolved04-28
Delivery Issue MMS - Sprint USMinor6.5 hresolved04-28
Operator Notfication - Sprint USMinor26 minresolved04-30
Operator Notification - Sprint USMinor7.7 hresolved04-30

Maintenance 35

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Sinch posted 16 status incidents in April 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in April 2020
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2020/04

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