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CompaniesSinchMonthly reportsMarch 2020

Sinch in March 2020: incidents, uptime and changes

35incidents posted
2labelled major or critical
99.57%free of major/critical
64.48%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 10 min, incident time 11.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 31 · No impact listed 2

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Connect APIMajor28 minresolved03-18
Sinch Service Notification - Legacy Atlas API - Inbound MessagesMajor2.7 hresolved03-31

Other incidents 33

IncidentImpactStartedDurationStatusDay
Delivery Issue France - BouyguesMinor31 minresolved03-02
Delivery Issues - Elisa FinlandMinor6.4 hresolved03-03
Reach API - Service DegradationMinor4.4 hresolved03-03
Delivery Issue - Virgin Mobile UKMinor10 hresolved03-05
Sinch Operator Notification - US Long number providerMinor21 hresolved03-10
Intermittent MMS MT Rejects towards Sprint USMinor1.3 hresolved03-10
Intermittent MMS MT Rejects towards Sprint USMinor3.1 hresolved03-10
API Degradation - REACHMinor24 minresolved03-11
Dashbord Notification - Message searchMinor2.1 hresolved03-12
API Degradation - REACHMinor1.3 hresolved03-12
Delivery Issue Norway TeliaMinor7 dresolved03-12
Delivery Issue Ireland 3Minor27 hresolved03-12
Toll Free Number delays towards Verizon USMinor29 minresolved03-13
Delivery issue - North American Long number providerMinor12 hresolved03-16
Sinch Operator Notification - TurkeyMinor38 minresolved03-16
DLR issue - Bouygues FranceMinor1.4 hresolved03-17
TTS Delivery issues to landline UKMinor2 dresolved03-18
Sinch Service Notification - Network IssueMinor2.4 hresolved03-18
Sinch External Notification - Argentina 2-WayMinor26 hresolved03-18
Sinch External Notification - US - Long Number MMSMinor11 hresolved03-19
Delivery Issue Switzerland SaltMinor12 hresolved03-20
Sinch External Notification - Canada - Toll Free Long Number - Telus & RogersMinor1.0 hresolved03-20
Delivery Issue US - SprintMinor4.7 hresolved03-21
Sinch External Notfication - T-Mobile US - Emergency MaintenanceMinor2.3 hresolved03-24
Sinch Service Notification - Network IssueMinor1.8 hresolved03-24
Operator Issue Canada BellMinor21 minresolved03-24
Issues with HTTP requests towards EU3 and US3Minor2.7 hresolved03-25
Sinch Operator Notification - Sprint USMinor3.9 hresolved03-26
Sinch Operator Notification - Bell CanadaMinor1.6 hresolved03-27
API Degradation - REACHNo impact listed0 minresolved03-27
Sinch Operator Notification - Sprint USMinor4.1 hresolved03-29
Sinch Operator Notification - Sprint USMinor1.1 hresolved03-30
Planned Maintenance - Mblox Legacy Gateways [Extended]No impact listed4.5 hresolved03-31

Maintenance 50

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Sinch posted 35 status incidents in March 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in March 2020
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2020/03

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