Outages by dayMarch 24, 2020

Outages on March 24, 2020

UTC day 2020-03-24 (Mar 24, 2020, 00:00 to Mar 24, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

4labelled major or critical

21vendors with a new incident

4still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 18 · No impact listed 8 · 12 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Elastic Cloud	Login issues with the Cloud Console	Critical	18:40	20:34 (1.9 h)	resolved
Datadog	Metrics Processing Delayed	Major	00:07	00:54 (47 min)	resolved
Mezmo	Cannot send to Syslog endpoints	Major	04:17	19:54 (16 h)	resolved
Travis CI	Builds not starting/queuing or stucks on .COM	Major	10:42	12:34 (1.9 h)	resolved
Twilio	SMS Delivery delays towards Airtel Nigeria	Minor	01:14	06:27 (5.2 h)	resolved
New Relic	UI Irregularities for EU Region	Minor	04:03	04:13 (10 min)	resolved
Sinch	Sinch External Notfication - T-Mobile US - Emergency Maintenance	Minor	06:22	08:38 (2.3 h)	resolved
Plivo	Delivery delay on Toll-Free SMS towards US & Canada phone numbers.	Minor	07:04	07:05 (1 min)	resolved
Plivo	Delivery delay on Toll-Free SMS towards US & Canada phone numbers.	Minor	07:04	07:05 (1 min)	resolved
Plivo	Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbers	Minor	08:34	Apr 24, 2020, 08:41 (31 d)	resolved
Plivo	Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbers	Minor	08:34	08:41 (7 min)	resolved
Twilio	High packet loss for inbound calls to German numbers.	Minor	09:42	15:18 (5.6 h)	resolved
Twilio	Packet loss for inbound calls to UK numbers.	Minor	09:43	13:06 (3.4 h)	resolved
Squarespace	Items not loading in Squarespace 7.1 Portfolio Pages while logged in	Minor	09:53	10:46 (53 min)	resolved
Sinch	Sinch Service Notification - Network Issue	Minor	10:30	12:16 (1.8 h)	resolved
Travis CI	Build Queues and Build Statuses	Minor	13:41	15:00 (1.3 h)	resolved
Sinch	Operator Issue Canada Bell	Minor	14:22	14:43 (21 min)	resolved
Confluence	Confluence Cloud pages are not loading	Minor	14:32	15:01 (29 min)	resolved
Braze	Degraded Data Processing on US03	Minor	15:57	16:22 (25 min)	resolved
Dropbox	Global intermittent connectivity	Minor	17:00	17:13 (13 min)	resolved
Cloudinary	Degraded Performance on Image/Video Delivery outside US region	Minor	17:14	22:46 (5.5 h)	resolved
Twilio	Issues Verifying Numbers in Twilio Console	Minor	18:31	18:59 (28 min)	resolved
Smartsheet	Notification Delays	No impact listed	02:54	Mar 25, 2020, 05:08 (26 h)	resolved
Bunny.net	VAT number validation issues	No impact listed	08:04	11:13 (3.1 h)	resolved
Figma	Intermittent Comment Delays	No impact listed	17:00	17:00 (0 min)	resolved
v0	Elevated build queue processing times	No impact listed	18:30	18:30 (0 min)	resolved
Vercel	Elevated build queue processing times	No impact listed	18:30	18:30 (0 min)	resolved
MongoDB Atlas	Restricted capacity in Azure's European regions	No impact listed	18:54	Apr 21, 2020, 17:59 (28 d)	resolved
HubSpot	Most HubSpot API requests unavailable between 2:48pm and 3:06pm ET	No impact listed	20:43	20:43 (0 min)	resolved
JFrog	partial outage in AWS US East	No impact listed	21:08	Mar 25, 2020, 01:02 (3.9 h)	resolved

Still open from earlier days 4

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	Voice Inbound call Congestion - Australia	Major	Mar 23, 2020, 02:06	Mar 26, 2020, 22:01 (4 d)	resolved
Box	[Minor] Downloads in Asia-Pacific and Middle East regions may be slow for some users	Minor	Mar 20, 2020, 14:30	00:17 (3 d)	resolved
Twilio	Packet loss on inbound calls to UK and Germany.	Minor	Mar 23, 2020, 10:57	07:19 (20 h)	resolved
Bandwidth	Important information regarding COVID-19	No impact listed	Mar 17, 2020, 18:30	May 28, 2020, 15:59 (72 d)	resolved

Maintenance 12

Vendor	Incident	Impact	Started	Resolved	Status
Sinch	[Scheduled] SSL Certificate Renewal and Installation: xml9 and xml10.mblox.com	Maintenance	01:00	03:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada towards AT&T	Maintenance	01:31	07:00 (5.5 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - DFW Data Center	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] AT&T Mexico - SMS Carrier Maintenance	Maintenance	05:00	11:00 (6.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada towards T-Mobile	Maintenance	06:00	10:00 (4.0 h)	resolved
MessageBird (Bird)	[Scheduled] Maintenance on 212.61.160.234 (legacy SMPP)	Maintenance	06:00	06:17 (17 min)	resolved
Twilio	[Scheduled] T-Mobile US SMS Carrier Maintenance	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Biweekly WhatsApp Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Biweekly WhatsApp Routine Maintenance - US	Maintenance	10:00	11:00 (1.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - AU Sites	Maintenance	15:00	16:00 (1.0 h)	resolved
Stitch	[Scheduled] Database Maintenance	Maintenance	16:00	18:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Elastic Cloud, Datadog, Mezmo, Travis CI, Twilio, New Relic, Sinch, Plivo, Squarespace, Confluence, Braze, Dropbox.

Cite this

30 vendor-reported incidents started on 2020-03-24 (UTC) across 21 vendors, 4 labelled major or critical by the vendor.

Title: Outages on March 24, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-03-24 00:00 UTC
URL: https://rewindex.com/outages/2020-03-24

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