rewindex

Outages by dayMarch 20, 2020

Outages on March 20, 2020

UTC day 2020-03-20 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

20incidents started
1labelled major or critical
10vendors with a new incident
9still open from earlier days

By vendor label: Major 1 · Minor 19 · 5 maintenance

Incidents started this day 20

VendorIncidentImpactStartedResolvedStatus
DatadogEvent processing delayedMajor (27 min)resolved
ShopifyAdmin left nav is missing elementsMinor (3 min)resolved
TwilioSMS Delivery Failures on the Salt (Orange) network in SwitzerlandMinor (4.6 h)resolved
TwilioErrors when updating Messaging Service configurationMinor (17 min)resolved
TwilioInbound Call Failures to El Salvador NumbersMinor (12 h)resolved
PlivoCall failures on inbound voice and inbound toll-free sms delivery delay towards phone numbers in El SalvadorMinor (16 h)resolved
PlivoCall failures on inbound voice and inbound toll-free sms delivery delay towards phone numbers in El SalvadorMinor (16 h)resolved
TwilioSMS Delivery Delays to Salt SwitzerlandMinor (1.2 h)resolved
SinchDelivery Issue Switzerland SaltMinor (12 h)resolved
TwilioOn Call Engineers are InvestigatingMinor (3.0 h)resolved
TwilioOn Call Engineers are InvestigatingMinor (4.9 h)resolved
Box[Minor] Downloads in Asia-Pacific and Middle East regions may be slow for some usersMinor (3 d)resolved
PlivoDelivery delay on Toll-Free SMS towards Canada phone numbersMinor (1.2 h)resolved
PlivoDelivery delay on Toll-Free SMS towards Canada phone numbersMinor (1.2 h)resolved
SinchSinch External Notification - Canada - Toll Free Long Number - Telus & RogersMinor (1.0 h)resolved
HotjarDegraded performanceMinor (15 h)resolved
Dropbox SignDelays in document processingMinor (30 min)resolved
TwilioCanadian phone numbers are not reachable due to severe Voice Network congestion in Canada.Minor (4.6 h)resolved
DiscordAPI Errors and LatencyMinor (45 min)resolved
New RelicNRQL/Insights UI and Alerts Unavailable for US RegionMinor (10 min)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
TwilioVoice Intermittent Inbound call Congestion - AustraliaMajor (3 d)resolved
SinchTTS Delivery issues to landline UKMinor (2 d)resolved
HubSpotCTAs in emails are not rendering in GmailMinor (40 h)resolved
BandwidthMMS DelaysMinor (10 h)resolved
PlivoDelivery delay on inbound & outbound MMS towards US & Canada phone numbers.Minor (10 h)resolved
PlivoDelivery delay on inbound & outbound MMS towards US & Canada phone numbers.Minor (10 h)resolved
SinchSinch External Notification - US - Long Number MMSMinor (11 h)resolved
BandwidthImportant information regarding COVID-19No impact listed (72 d)resolved
OptimizelyMicrosoft Azure App Service Intermittent Error (North Central US)No impact listed (21 h)resolved

Maintenance 5

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] Intermittent Global Voice Network Congestion (Covid-19)Maintenance (2 d)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (8.0 h)resolved
1Password[Scheduled] 1password.eu database maintenanceMaintenance (1.3 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Bunny.netIndian Traffic RedirectedMaintenance (6.1 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Datadog, Shopify, Twilio, Plivo, Sinch, Box, Hotjar, Dropbox Sign, Discord, New Relic.

Cite this

20 vendor-reported incidents started on 2020-03-20 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

Title
Outages on March 20, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-03-20

All daysOutage eventsMarkdown