# Outages on March 20, 2020 (UTC)

> 20 incidents started on March 20, 2020 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Datadog); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-03-20
Last updated: 2020-03-24T00:17:00Z

- Incidents started: 20 (major/critical: 1, other: 19) across 10 vendors
- Still open from earlier days: 9 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: major 1, minor 19
- Previous day with incidents: [2020-03-19](https://rewindex.com/outages/2020-03-19.md) · Next: [2020-03-21](https://rewindex.com/outages/2020-03-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Datadog](https://rewindex.com/company/datadog.md) | [Event processing delayed](https://rewindex.com/company/datadog/incidents/prt71nbpfvzt.md) | major | 2020-03-20 16:04 UTC | 2020-03-20 16:31 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Admin left nav is missing elements](https://rewindex.com/company/shopify/incidents/7g3scbq177td.md) | minor | 2020-03-20 00:21 UTC | 2020-03-20 00:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on the Salt (Orange) network in Switzerland](https://rewindex.com/company/twilio/incidents/r6f2v89070jn.md) | minor | 2020-03-20 01:56 UTC | 2020-03-20 06:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors when updating Messaging Service configuration](https://rewindex.com/company/twilio/incidents/49prr5j1g133.md) | minor | 2020-03-20 03:11 UTC | 2020-03-20 03:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to El Salvador Numbers](https://rewindex.com/company/twilio/incidents/8l6b64xrvjpn.md) | minor | 2020-03-20 07:12 UTC | 2020-03-20 18:53 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound toll-free sms delivery delay towards phone numbers in El Salvador](https://rewindex.com/company/plivo/incidents/0q3qt8jnzdqy.md) | minor | 2020-03-20 08:32 UTC | 2020-03-21 00:37 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound toll-free sms delivery delay towards phone numbers in El Salvador](https://rewindex.com/company/plivo/incidents/7nmvrj9mcy9j.md) | minor | 2020-03-20 08:32 UTC | 2020-03-21 00:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Salt Switzerland](https://rewindex.com/company/twilio/incidents/1kw4wp8g7xvm.md) | minor | 2020-03-20 08:43 UTC | 2020-03-20 09:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Switzerland Salt](https://rewindex.com/company/sinch/incidents/rqjpd9gqqc9p.md) | minor | 2020-03-20 08:58 UTC | 2020-03-20 20:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/kprxh83361y2.md) | minor | 2020-03-20 11:35 UTC | 2020-03-20 14:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/q63wg604qq8n.md) | minor | 2020-03-20 14:10 UTC | 2020-03-20 19:05 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Downloads in Asia-Pacific and Middle East regions may be slow for some users](https://rewindex.com/company/box/incidents/cqnyp2fczcln.md) | minor | 2020-03-20 14:30 UTC | 2020-03-24 00:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Toll-Free SMS towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/h2m5z8cwhpd0.md) | minor | 2020-03-20 15:43 UTC | 2020-03-20 16:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Toll-Free SMS towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/s6xfbjvypfsd.md) | minor | 2020-03-20 15:43 UTC | 2020-03-20 16:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch External Notification - Canada - Toll Free Long Number - Telus & Rogers](https://rewindex.com/company/sinch/incidents/2kkq1f3f369y.md) | minor | 2020-03-20 15:46 UTC | 2020-03-20 16:47 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Degraded performance](https://rewindex.com/company/hotjar/incidents/64wyjx3v8kj1.md) | minor | 2020-03-20 16:50 UTC | 2020-03-21 08:14 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Delays in document processing](https://rewindex.com/company/dropbox-sign/incidents/6qm4p906x8p9.md) | minor | 2020-03-20 16:53 UTC | 2020-03-20 17:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Canadian phone numbers are not reachable due to severe Voice Network congestion in Canada.](https://rewindex.com/company/twilio/incidents/ymjpwnh0pg75.md) | minor | 2020-03-20 19:34 UTC | 2020-03-21 00:12 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [API Errors and Latency](https://rewindex.com/company/discord/incidents/z6pz1cjtg1hd.md) | minor | 2020-03-20 20:00 UTC | 2020-03-20 20:45 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [NRQL/Insights UI and Alerts Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/wt0f798f1yyn.md) | minor | 2020-03-20 21:30 UTC | 2020-03-20 21:40 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Intermittent Inbound call Congestion - Australia](https://rewindex.com/company/twilio/incidents/69zmcfvbjltl.md) | major | 2020-03-17 01:56 UTC | 2020-03-20 00:33 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [TTS Delivery issues to landline UK](https://rewindex.com/company/sinch/incidents/53fsqqxbys4z.md) | minor | 2020-03-18 08:22 UTC | 2020-03-20 16:49 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [CTAs in emails are not rendering in Gmail](https://rewindex.com/company/hubspot/incidents/s8ktr35gc010.md) | minor | 2020-03-18 19:46 UTC | 2020-03-20 11:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [MMS Delays](https://rewindex.com/company/bandwidth/incidents/l9r9t3mlt3lj.md) | minor | 2020-03-19 19:43 UTC | 2020-03-20 06:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/73y3m8xs07rl.md) | minor | 2020-03-19 19:53 UTC | 2020-03-20 06:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/kddjbdg1v9ls.md) | minor | 2020-03-19 19:53 UTC | 2020-03-20 06:04 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch External Notification - US  - Long Number MMS](https://rewindex.com/company/sinch/incidents/mwwvz3jmtcjy.md) | minor | 2020-03-19 19:57 UTC | 2020-03-20 07:09 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Important information regarding COVID-19](https://rewindex.com/company/bandwidth/incidents/zkf7dv65phfd.md) | none | 2020-03-17 18:30 UTC | 2020-05-28 15:59 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Microsoft Azure App Service Intermittent Error (North Central US)](https://rewindex.com/company/optimizely/incidents/jzxx1jn06q0y.md) | none | 2020-03-19 18:00 UTC | 2020-03-20 15:03 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Intermittent Global Voice Network Congestion (Covid-19)](https://rewindex.com/company/twilio/incidents/x8jd3nht19jk.md) | maintenance | 2020-03-20 00:32 UTC | 2020-03-22 01:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bfxnh2tgpr5m.md) | maintenance | 2020-03-20 02:00 UTC | 2020-03-20 10:00 UTC | resolved |
| [1Password](https://rewindex.com/company/1password.md) | [\[Scheduled\] 1password.eu database maintenance](https://rewindex.com/company/1password/incidents/l5427lhtnb7v.md) | maintenance | 2020-03-20 03:00 UTC | 2020-03-20 04:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/f785pvr9mm2h.md) | maintenance | 2020-03-20 04:00 UTC | 2020-03-20 10:00 UTC | resolved |
| [Bunny.net](https://rewindex.com/company/bunny-net.md) | [Indian Traffic Redirected](https://rewindex.com/company/bunny-net/incidents/f1qmw5nz9ztg.md) | maintenance | 2020-03-20 08:02 UTC | 2020-03-20 14:08 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2020-03-20 (UTC) across 10 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-03-20
- Citation: Rewindex daily outage roundup, “Outages on March 20, 2020” (2020-03-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-03-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on March 20, 2020 (2020-03-20)](https://rewindex.com/outages/2020-03-20)`


---
Canonical: https://rewindex.com/outages/2020-03-20 · Markdown: https://rewindex.com/outages/2020-03-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:14.686Z