HubSpot: CTAs in emails are not rendering in Gmail
Timeline of updates
- resolved
We've identified the issue that's caused CTAs embedded in emails sent through HubSpot to not render for some Gmail recipients in both North and South America. We've addressed the cause of this issue as a change to network access rules to protect the HubSpot infrastructure. This change was preventing CTA images from loading in some Gmail inboxes. This issue is now fully resolved and all CTAs in emails sent through HubSpot should render correctly for all inboxes, including previous emails sent.
From HubSpot’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by HubSpot, started 2020-03-18 19:46 UTC, resolved after 40 h, 1 update(s).
- Title
- CTAs in emails are not rendering in Gmail
- Vendor
- HubSpot
- Date
- URL
- https://rewindex.com/company/hubspot/incidents/s8ktr35gc010
HubSpot profileRecent HubSpot incidentsAll outages on March 18, 2020HubSpot in March 2020MarkdownJSON