Sinch: API degradation - Whatsapp
Timeline of updates
- resolved
We are writing to retroactively inform you that we have experienced an issue with our Whatsapp API Impact: Unreachable API for a duration of 14 minutes. Incident start time: 2020-04-01 09:19 UTC Incident restoration time: 2020-04-01 09:33 UTC We appreciated your patience and apologize for any inconvenience experienced while we resolved this issue. Please contact support@sinch.com should you require further information or assistance.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Sinch, started 2020-04-01 07:30 UTC, resolved after 0 min, 1 update(s).
- Title
- API degradation - Whatsapp
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz
Sinch profileRecent Sinch incidentsAll outages on April 1, 2020Sinch in April 2020MarkdownJSON