# Sinch: API degradation - Whatsapp

> Sinch status incident “API degradation - Whatsapp” on 2020-04-01: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz
Last updated: 2020-04-01T07:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-01 07:30 UTC · Resolved: 2020-04-01 07:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/8gjj1b6cfhjz](https://status.sinch.com/incidents/8gjj1b6cfhjz)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-04-01 07:30 UTC: We are writing to retroactively inform you that we have experienced an issue with our Whatsapp API Impact: Unreachable API for a duration of 14 minutes. Incident start time: 2020-04-01 09:19 UTC Incident restoration time: 2020-04-01 09:33 UTC We appreciated your patience and apologize for any inconvenience experienced while we resolved this issue. Please contact support@sinch.com should you require further information or assistance.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2020-04-01 07:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz
- Citation: Sinch, “API degradation - Whatsapp” (2020-04-01 07:30 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz (CC BY 4.0).
- Markdown link: `[Sinch: API degradation - Whatsapp (2020-04-01)](https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz)`


---
Canonical: https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz · Markdown: https://rewindex.com/company/sinch/incidents/8gjj1b6cfhjz.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/8gjj1b6cfhjz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:49.708Z