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CompaniesSinchMonthly reportsMay 2020

Sinch in May 2020: incidents, uptime and changes

30incidents posted
2labelled major or critical
99.34%free of major/critical
55.78%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 52 min, incident time 13.7 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 25 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Connect APIMajor28 minresolved05-07
Service Notification - DashboardMajor4.4 hresolved05-15

Other incidents 28

IncidentImpactStartedDurationStatusDay
Investigating an ISP related alertNo impact listed2.8 hresolved05-05
Delivery Issue - IndiaMinor3.4 hresolved05-05
Operator Notification - Vodafone EgyptMinor2.1 hresolved05-07
MMS - delivery issues towards VerizonMinor18 hresolved05-07
External incident - Toll free number provider.Minor10 dresolved05-08
Operator Notification - Vodafone EgyptMinor4.5 hresolved05-09
Operator Notification - Etisalat EgyptMinor2.8 hresolved05-09
Operator Notification - Vodafone EgyptMinor2.7 hresolved05-10
Operator Notification - Asia Cell IraqMinor28 hresolved05-11
Delivery issues - Asia Cell IraqMinor4 dresolved05-12
Delivery issues to a few destinationsMinor22 minresolved05-13
Delivery Issue Pakistan - JazzMinor7.1 hresolved05-14
Operator Notification - Vodafone EgyptMinor8.0 hresolved05-17
Operator Notification - Vodafone EgyptMinor5.0 hresolved05-18
Operator Notification - Telenor SEMinor3.5 hresolved05-18
Operator Notification - Vivo BrazilMinor1.9 hresolved05-19
Delivery Issue US (ATT, Sprint, T-Mobile, Verizon)No impact listed0 minresolved05-20
E3 API and MMS connectivity issuesMinor2.9 hresolved05-21
Missing DRs from Sprint USAMinor11 hresolved05-21
Missing DRs from Sprint USAMinor12 hresolved05-22
Sprint US - Delivery issuesMinor31 minresolved05-23
V-SMS DegradationMinor2.1 hresolved05-25
Rollback Notification - Sinch Maintenance Notification - REST APINo impact listed0 minresolved05-27
Delivery Issue Norway TeliaMinor7.4 hresolved05-28
V-SMS DegradationMinor4.0 hresolved05-28
MMS DLR/MO delay from T-Mobile USMinor42 minresolved05-28
Delivery issues - Asia Cell IraqMinor31 dresolved05-28
Sinch Operator Notification - Toll free Number providerMinor1.1 hresolved05-30

Maintenance 51

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Sinch posted 30 status incidents in May 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in May 2020
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2020/05

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