Outages by dayMay 8, 2020

Outages on May 8, 2020

UTC day 2020-05-08 (May 8, 2020, 00:00 to May 8, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

18incidents started

6labelled major or critical

11vendors with a new incident

6still open from earlier days

By vendor label: Critical 1 · Major 5 · Minor 9 · No impact listed 3 · 2 maintenance

Incidents started this day 18

Vendor	Incident	Impact	Started	Resolved	Status
Canva	Unable to access Canva. Users are getting an "error 500"	Critical	00:20	00:40 (20 min)	resolved
imgix	Elevated rendering errors	Major	15:18	16:50 (1.5 h)	resolved
Xero	Some users are unable to access Xero	Major	15:48	16:21 (33 min)	resolved
Linode (Akamai)	Connectivity Issues - Linode Manager and Linode API	Major	20:01	May 9, 2020, 04:59 (9.0 h)	resolved
Linode (Akamai)	Connectivity Issues - Dallas	Major	20:07	May 9, 2020, 04:59 (8.9 h)	resolved
Mixpanel	Android Push Notification Errors	Major	20:32	May 21, 2020, 07:00 (12 d)	resolved
imgix	Elevated rendering errors	Minor	00:10	01:56 (1.8 h)	resolved
Plivo	Inbound & Outbound call failures towards Yellowknife, Canada phone numbers.	Minor	03:53	04:16 (23 min)	resolved
Plivo	Inbound & Outbound call failures towards Yellowknife, Canada phone numbers.	Minor	03:53	04:16 (23 min)	resolved
Mixpanel	Degraded API Performance Impacting External queries to our formatted endpoints	Minor	12:21	16:47 (4.4 h)	resolved
Plivo	Inbound & Outbound call failures towards Yellowknife, Canada phone numbers.	Minor	13:59	May 9, 2020, 05:59 (16 h)	resolved
Plivo	Inbound & Outbound call failures towards Yellowknife, Canada phone numbers.	Minor	13:59	May 9, 2020, 05:59 (16 h)	resolved
Gorgias	Delayed Incoming Gmail messages	Minor	17:22	19:12 (1.8 h)	resolved
Klaviyo	Delay in Analytics Processing	Minor	20:00	May 9, 2020, 04:04 (8.1 h)	resolved
Sinch	External incident - Toll free number provider.	Minor	22:13	May 18, 2020, 11:24 (10 d)	resolved
Chargebee	Activity Logs Latency	No impact listed	09:25	09:25 (0 min)	resolved
Bandwidth	V2 MMS and Group MMS	No impact listed	18:00	18:00 (0 min)	resolved
Bandwidth	Toll Free MMS	No impact listed	23:13	23:13 (0 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Buildkite	Intermittent periods of increased latency and request timeouts	Major	May 5, 2020, 14:12	May 12, 2020, 04:40 (7 d)	resolved
SparkPost	Elevated 5xx API error rates and increased latency, delayed data for Events API SparkPost and SparkPost Enterprise customers (US hosted only)	Major	May 7, 2020, 19:39	May 10, 2020, 13:05 (3 d)	resolved
Sinch	MMS - delivery issues towards Verizon	Minor	May 7, 2020, 20:47	15:16 (18 h)	resolved
Elastic Cloud	SMS multi-factor authentication is not functioning	Minor	May 7, 2020, 23:23	04:12 (4.8 h)	resolved
Confluent	Experiencing partial outage in GCP in us-central-1	Minor	May 7, 2020, 23:57	02:29 (2.5 h)	resolved
npm	Problems retrieving Invoices and Receipts	No impact listed	May 6, 2020, 14:02	May 13, 2020, 17:06 (7 d)	resolved

Maintenance 2

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 640 - Sioux Falls, SD	Maintenance	05:00	10:00 (5.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Canva, imgix, Xero, Linode (Akamai), Mixpanel, Plivo, Gorgias, Klaviyo, Sinch, Chargebee, Bandwidth.

Cite this

18 vendor-reported incidents started on 2020-05-08 (UTC) across 11 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 8, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-05-08 00:00 UTC
URL: https://rewindex.com/outages/2020-05-08

All days Outage events Markdown