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CompaniesXeroMonthly reportsMay 2020

Xero in May 2020: incidents, uptime and changes

5incidents posted
5labelled major or critical
99.62%free of major/critical
99.62%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 47 min, incident time 2 h 47 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 3

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Some users are experiencing issues logging in or navigating in XeroCritical1.2 hresolved05-04
Users experiencing errors in WorkflowMax and Xero Practice ManagerCritical28 minresolved05-26
Some users are unable to access XeroMajor33 minresolved05-08
Some users are experiencing errors in WorkflowMax and Xero Practice ManagerMajor13 minresolved05-19
Some users are unable to access reports in XeroMajor20 minresolved05-22

Cite this

Xero posted 5 status incidents in May 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in May 2020
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2020/05

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