Outages by dayMay 4, 2020

Outages on May 4, 2020

UTC day 2020-05-04 (May 4, 2020, 00:00 to May 4, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

14incidents started

6labelled major or critical

12vendors with a new incident

1still open from earlier days

By vendor label: Critical 4 · Major 2 · Minor 6 · No impact listed 2 · 7 maintenance

Incidents started this day 14

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Some users are experiencing issues logging in or navigating in Xero	Critical	02:51	04:04 (1.2 h)	resolved
Typeform	Platform downtime	Critical	06:09	08:09 (2.0 h)	resolved
Monday.com	Investigating issues with our Activity Log	Critical	06:32	06:44 (12 min)	resolved
Gorgias	High error rate in the Helpdesk	Critical	15:01	15:55 (54 min)	resolved
Hotjar	Hotjar website unavailable	Major	14:50	15:31 (41 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA 448 (Pensacola, FL)	Major	18:12	20:32 (2.3 h)	resolved
Twilio	SMS Delivery Report Delays For Messages Sent From Twilio To O2 Germany	Minor	05:20	07:24 (2.1 h)	resolved
Sanity	Elevated errors rates on listener creation and webhooks	Minor	11:09	11:57 (48 min)	resolved
Bitbucket	Newly created Bitbucket Pipelines variables are not appearing in the settings UI.	Minor	15:21	17:19 (2.0 h)	resolved
Twilio	On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers	Minor	17:16	17:33 (17 min)	resolved
Elastic Cloud	Inconsistencies on the Deployment overview page	Minor	19:47	May 5, 2020, 20:27 (25 h)	resolved
Braze	US 03 data processing delays	Minor	19:57	21:12 (1.3 h)	resolved
Monday.com	Resolved issues with our Automations and Integrations	No impact listed	06:15	06:15 (0 min)	resolved
New Relic	New Relic One Dashboards and Widgets Not Saving in US and EU Regions	No impact listed	16:29	16:29 (0 min)	resolved

Still open from earlier days 1

Vendor	Incident	Impact	Started	Resolved	Status
Mezmo	Archiving Delays	Minor	May 1, 2020, 03:01	22:33 (4 d)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Snowflake	[Scheduled] AWS - US East (N. Virginia) - Maintenance Private Link ONLY	Maintenance	01:30	02:30 (1.0 h)	resolved
Snowflake	[Scheduled] AWS - US East2 (Ohio) - Maintenance Private Link ONLY	Maintenance	01:30	02:30 (1.0 h)	resolved
Snowflake	[Scheduled] AWS - Canada (Central) - Maintenance Private Link ONLY	Maintenance	01:30	02:30 (1.0 h)	resolved
Snowflake	[Scheduled] AWS - US West (Oregon) - Maintenance Private Link ONLY	Maintenance	01:30	02:30 (1.0 h)	resolved
Bandwidth	[Scheduled] EVS (911) Maintenance - DFW Data Center	Maintenance	04:00	05:00 (1.0 h)	resolved
Grafana Cloud	[Scheduled] Rollout TLS v1.2 requirement	Maintenance	09:00	11:03 (2.0 h)	resolved
Twilio	[Scheduled] Bouygues Telecom - France SMS carrier maintenance	Maintenance	21:00	May 5, 2020, 04:00 (7.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Xero, Typeform, Monday.com, Gorgias, Hotjar, Bandwidth, Twilio, Sanity, Bitbucket, Elastic Cloud, Braze, New Relic.

Cite this

14 vendor-reported incidents started on 2020-05-04 (UTC) across 12 vendors, 6 labelled major or critical by the vendor.

Title: Outages on May 4, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-05-04 00:00 UTC
URL: https://rewindex.com/outages/2020-05-04

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