# Outages on May 4, 2020 (UTC)

> 14 incidents started on May 4, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Xero, Typeform, Monday.com); 1 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-05-04
Last updated: 2020-05-05T20:27:00Z

- Incidents started: 14 (major/critical: 6, other: 8) across 12 vendors
- Still open from earlier days: 1 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 4, major 2, minor 6, none 2
- Previous day with incidents: [2020-05-02](https://rewindex.com/outages/2020-05-02.md) · Next: [2020-05-05](https://rewindex.com/outages/2020-05-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing issues logging in or navigating in Xero](https://rewindex.com/company/xero/incidents/84bstsc378mm.md) | critical | 2020-05-04 02:51 UTC | 2020-05-04 04:04 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Platform downtime](https://rewindex.com/company/typeform/incidents/pc12n3qcd5tf.md) | critical | 2020-05-04 06:09 UTC | 2020-05-04 08:09 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our Activity Log](https://rewindex.com/company/monday-com/incidents/m6zf5v4tk1cw.md) | critical | 2020-05-04 06:32 UTC | 2020-05-04 06:44 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [High error rate in the Helpdesk](https://rewindex.com/company/gorgias/incidents/mc3w5kdjll72.md) | critical | 2020-05-04 15:01 UTC | 2020-05-04 15:55 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Hotjar website unavailable](https://rewindex.com/company/hotjar/incidents/k2wt483wm4yg.md) | major | 2020-05-04 14:50 UTC | 2020-05-04 15:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 448 (Pensacola, FL)](https://rewindex.com/company/bandwidth/incidents/9x1jp3f6l3lq.md) | major | 2020-05-04 18:12 UTC | 2020-05-04 20:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays For Messages Sent From Twilio To O2 Germany](https://rewindex.com/company/twilio/incidents/fb6xy33zwd7d.md) | minor | 2020-05-04 05:20 UTC | 2020-05-04 07:24 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated errors rates on listener creation and webhooks](https://rewindex.com/company/sanity/incidents/3pj95mrb081p.md) | minor | 2020-05-04 11:09 UTC | 2020-05-04 11:57 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Newly created Bitbucket Pipelines variables are not appearing in the settings UI.](https://rewindex.com/company/bitbucket/incidents/y1kx8h082l6b.md) | minor | 2020-05-04 15:21 UTC | 2020-05-04 17:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating an issue affecting incoming calls to Alaska numbers](https://rewindex.com/company/twilio/incidents/73rhxgvznm8s.md) | minor | 2020-05-04 17:16 UTC | 2020-05-04 17:33 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Inconsistencies on the Deployment overview page](https://rewindex.com/company/elastic-cloud/incidents/mhjvfp2cmlx9.md) | minor | 2020-05-04 19:47 UTC | 2020-05-05 20:27 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US 03 data processing delays](https://rewindex.com/company/braze/incidents/0zmj4yr22fv4.md) | minor | 2020-05-04 19:57 UTC | 2020-05-04 21:12 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Resolved issues with our Automations and Integrations](https://rewindex.com/company/monday-com/incidents/4lf7blrv2119.md) | none | 2020-05-04 06:15 UTC | 2020-05-04 06:15 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic One Dashboards and Widgets Not Saving in US and EU Regions](https://rewindex.com/company/new-relic/incidents/jw2q982qf3q0.md) | none | 2020-05-04 16:29 UTC | 2020-05-04 16:29 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Archiving Delays](https://rewindex.com/company/mezmo/incidents/j69frtkp89pr.md) | minor | 2020-05-01 03:01 UTC | 2020-05-04 22:33 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] AWS - US East (N. Virginia) - Maintenance Private Link ONLY](https://rewindex.com/company/snowflake/incidents/z4wvn8jg8bpd.md) | maintenance | 2020-05-04 01:30 UTC | 2020-05-04 02:30 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] AWS - US East2 (Ohio) - Maintenance Private Link ONLY](https://rewindex.com/company/snowflake/incidents/7jzzf0tfsp20.md) | maintenance | 2020-05-04 01:30 UTC | 2020-05-04 02:30 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] AWS - Canada (Central) - Maintenance Private Link ONLY](https://rewindex.com/company/snowflake/incidents/01w3p75370sf.md) | maintenance | 2020-05-04 01:30 UTC | 2020-05-04 02:30 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [\[Scheduled\] AWS - US West (Oregon) - Maintenance Private Link ONLY](https://rewindex.com/company/snowflake/incidents/n2wc1dp7fdp3.md) | maintenance | 2020-05-04 01:30 UTC | 2020-05-04 02:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/1q20q91c2jz7.md) | maintenance | 2020-05-04 04:00 UTC | 2020-05-04 05:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Rollout TLS v1.2 requirement](https://rewindex.com/company/grafana-cloud/incidents/28fbbjq0tpc1.md) | maintenance | 2020-05-04 09:00 UTC | 2020-05-04 11:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Bouygues Telecom - France SMS carrier maintenance](https://rewindex.com/company/twilio/incidents/7qg43x3r7kp7.md) | maintenance | 2020-05-04 21:00 UTC | 2020-05-05 04:00 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2020-05-04 (UTC) across 12 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-05-04
- Citation: Rewindex daily outage roundup, “Outages on May 4, 2020” (2020-05-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-05-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 4, 2020 (2020-05-04)](https://rewindex.com/outages/2020-05-04)`


---
Canonical: https://rewindex.com/outages/2020-05-04 · Markdown: https://rewindex.com/outages/2020-05-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:51.674Z