# Xero in May 2020: incidents, uptime and changes

> Xero in May 2020: 5 incidents on its status page (5 major or critical), 99.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: critical 2, major 3
- Uptime (vendor-reported): 99.62% free of major/critical incidents, 99.62% free of any incident; outage time 2 h 47 min, incident time 2 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/xero/2020/04.md) · Next: [June 2020](https://rewindex.com/company/xero/2020/06.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing issues logging in or navigating in Xero](https://rewindex.com/company/xero/incidents/84bstsc378mm.md) | critical | 2020-05-04 02:51 UTC | 2020-05-04 04:04 UTC | 1.2 h | resolved |
| [Users experiencing errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/ll6jwhj7k31j.md) | critical | 2020-05-26 03:33 UTC | 2020-05-26 04:01 UTC | 28 min | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/wc9ry5xxtrrf.md) | major | 2020-05-08 15:48 UTC | 2020-05-08 16:21 UTC | 33 min | resolved |
| [Some users are experiencing errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/dxnv3hh0kbv9.md) | major | 2020-05-19 04:30 UTC | 2020-05-19 04:43 UTC | 13 min | resolved |
| [Some users are unable to access reports in Xero](https://rewindex.com/company/xero/incidents/4nldwn7gpzgw.md) | major | 2020-05-22 01:15 UTC | 2020-05-22 01:35 UTC | 20 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing issues logging in or navigating in Xero](https://rewindex.com/company/xero/incidents/84bstsc378mm.md) | critical | 2020-05-04 02:51 UTC | 2020-05-04 04:04 UTC | 1.2 h | resolved |
| [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/wc9ry5xxtrrf.md) | major | 2020-05-08 15:48 UTC | 2020-05-08 16:21 UTC | 33 min | resolved |
| [Some users are experiencing errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/dxnv3hh0kbv9.md) | major | 2020-05-19 04:30 UTC | 2020-05-19 04:43 UTC | 13 min | resolved |
| [Some users are unable to access reports in Xero](https://rewindex.com/company/xero/incidents/4nldwn7gpzgw.md) | major | 2020-05-22 01:15 UTC | 2020-05-22 01:35 UTC | 20 min | resolved |
| [Users experiencing errors in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/ll6jwhj7k31j.md) | critical | 2020-05-26 03:33 UTC | 2020-05-26 04:01 UTC | 28 min | resolved |

## Cite this

Xero posted 5 status incidents in May 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/05
- Citation: Xero, “Xero in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/05 (CC BY 4.0).
- Markdown link: `[Xero: Xero in May 2020 (2020-05-01)](https://rewindex.com/company/xero/2020/05)`


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Canonical: https://rewindex.com/company/xero/2020/05 · Markdown: https://rewindex.com/company/xero/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:29:45.518Z