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Outages by dayMay 28, 2020

Outages on May 28, 2020

UTC day 2020-05-28 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started
5labelled major or critical
16vendors with a new incident
4still open from earlier days

By vendor label: Critical 1 · Major 4 · Minor 14 · No impact listed 2 · 28 maintenance

Incidents started this day 21

VendorIncidentImpactStartedResolvedStatus
SubstackUnable to load webpagesCritical (1.9 h)resolved
BandwidthIntermittent outbound call failuresMajor (5.1 h)resolved
Dropbox SignAPI Dashboard issuesMajor (1.6 h)resolved
JFrogAWS US East1 503 errorsMajor (8.3 h)resolved
PandaDocEmail notifications are not being sentMajor (19 min)resolved
MezmoIndexing delayMinor (2.5 h)resolved
ContentfulIncreased Error rates on Content Management, Content Preview and Content Delivery APIs.Minor (26 min)resolved
TwilioInbound call failures to Barcelona DIDsMinor (7.3 h)resolved
SinchDelivery Issue Norway TeliaMinor (7.4 h)resolved
Red Hat (incl. Quay.io)OCM elevated error ratesMinor (6.0 h)resolved
TwilioPayPal failure when adding funds to accountMinor (48 min)resolved
SinchV-SMS DegradationMinor (4.0 h)resolved
BitbucketSome invitations to join a repo or workspace not working correctlyMinor (2.5 h)resolved
TwilioInbound Call Failures to HungaryMinor (8.0 h)resolved
SinchMMS DLR/MO delay from T-Mobile USMinor (42 min)resolved
New RelicSome data not appearing in InsightsMinor (1.4 h)resolved
SinchDelivery issues - Asia Cell IraqMinor (31 d)resolved
BitriseLarge delay in displaying build logsMinor (1.2 h)resolved
TrelloCard attachments not generating previewsMinor (19 min)resolved
HubSpotForm submission processing was delayed for all usersNo impact listed (0 min)resolved
Linode (Akamai)Upstream Issue - Linode Kubernetes EngineNo impact listed (6.0 h)resolved

Still open from earlier days 4

VendorIncidentImpactStartedResolvedStatus
TwilioIntermittent Failures of Inbound Calls towards Spanish Numbers (Madrid Area +34911)Minor (16 h)resolved
SegmentSetting Change DelayMinor (4.4 h)resolved
TwilioSMS Delivery Delays To Mexico TelcelMinor (6.2 h)resolved
SmartsheetSmartsheet attachments through emailNo impact listed (23 h)resolved

Maintenance 28

VendorIncidentImpactStartedResolvedStatus
Sinch[Scheduled] [Updated CA Root SSL Certificate Installation] EU Sinch Gateways: REST API, SMPP, ENUM and HTTP SMSMaintenance (2.0 h)resolved
Sinch[Scheduled] [Updated CA Root SSL Certificate Installation] EU Legacy GatewaysMaintenance (2.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&TMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US phone numbersMaintenance (3.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - US / CA Toll Free Number ProviderMaintenance (3.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Twilio[Scheduled] US Toll-Free SMS Carrier Partner MaintenanceMaintenance (3.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US: AT&TMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 224 - Newark, NJMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS & MMSMaintenance (3.0 h)resolved
Snyk[Scheduled] Emergency db maintenanceMaintenance (18 min)resolved
Cloudinary[Scheduled] Fastly certificate renewalMaintenance (43 min)resolved
Sinch[Scheduled] [Updated CA Root SSL Certificate Installation] US/CA Sinch Gateways: REST API, REACH, SMPP, RCS, ENUM and HTTP SMSMaintenance (2.0 h)resolved
Sinch[Scheduled] [Updated Root CA SSL Certificate Installation] US Legacy Gateways (EMEA - 28th May 2020 @ 09:00-11:00 UTC)Maintenance (2.0 h)resolved
Cloudinary[Scheduled] CloudFront certificate renewalMaintenance (48 min)resolved
Cloudinary[Scheduled] Cloudflare certificate renewalMaintenance (3.9 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.10 Push Upgrade (Sandbox Orgs)Maintenance (1.0 h)resolved
Logz.io[Scheduled] [Action required] Replace your Logz.io data shipping certificates before May 28Maintenance (4.6 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Shortcode SMS in US & CanadaMaintenance (1.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US & CanadaMaintenance (25 min)resolved
Stitch[Scheduled] Database MaintenanceMaintenance (1.0 h)resolved
Sinch[Scheduled] [Updated CA Root SSL Certificate Installation] AU Sinch Gateways: REST API, SMPP and HTTP SMSMaintenance (2.0 h)resolved
Sinch[Scheduled] Planned Maintenance - AU SitesMaintenance (59 min)resolved
BigCommerceAnalytics MaintenanceMaintenance (18 min)resolved
Optimizely[Scheduled] CloudFlare Configuration and service maintenanceMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Substack, Bandwidth, Dropbox Sign, JFrog, PandaDoc, Mezmo, Contentful, Twilio, Sinch, Red Hat (incl. Quay.io), Bitbucket, New Relic.

Cite this

21 vendor-reported incidents started on 2020-05-28 (UTC) across 16 vendors, 5 labelled major or critical by the vendor.

Title
Outages on May 28, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-05-28

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