# Outages on May 28, 2020 (UTC)

> 21 incidents started on May 28, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Substack, Bandwidth, Dropbox Sign); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-05-28
Last updated: 2020-06-04T21:06:00Z

- Incidents started: 21 (major/critical: 5, other: 16) across 16 vendors
- Still open from earlier days: 4 · Maintenance windows: 28 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 14, none 2
- Previous day with incidents: [2020-05-27](https://rewindex.com/outages/2020-05-27.md) · Next: [2020-05-29](https://rewindex.com/outages/2020-05-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Substack](https://rewindex.com/company/substack.md) | [Unable to load webpages](https://rewindex.com/company/substack/incidents/wrcprbrz7hlt.md) | critical | 2020-05-28 17:18 UTC | 2020-05-28 19:10 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Intermittent outbound call failures](https://rewindex.com/company/bandwidth/incidents/0vdj24dflc2d.md) | major | 2020-05-28 15:18 UTC | 2020-05-28 20:26 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [API Dashboard issues](https://rewindex.com/company/dropbox-sign/incidents/vnyqxlc36g69.md) | major | 2020-05-28 15:51 UTC | 2020-05-28 17:30 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [AWS US East1 503 errors](https://rewindex.com/company/jfrog/incidents/5fvbsgdr2jz9.md) | major | 2020-05-28 16:35 UTC | 2020-05-29 00:53 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Email notifications are not being sent](https://rewindex.com/company/pandadoc/incidents/xm7spmz6f07t.md) | major | 2020-05-28 18:40 UTC | 2020-05-28 18:59 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing delay](https://rewindex.com/company/mezmo/incidents/wb4ssn7hv02q.md) | minor | 2020-05-28 00:31 UTC | 2020-05-28 03:01 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Increased Error rates on Content Management, Content Preview and Content Delivery APIs.](https://rewindex.com/company/contentful/incidents/mpg3bbr1dmmy.md) | minor | 2020-05-28 07:41 UTC | 2020-05-28 08:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound call failures to Barcelona DIDs](https://rewindex.com/company/twilio/incidents/5ftf5ttrmg4w.md) | minor | 2020-05-28 10:08 UTC | 2020-05-28 17:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Norway Telia](https://rewindex.com/company/sinch/incidents/ttgrlbfvmvth.md) | minor | 2020-05-28 11:03 UTC | 2020-05-28 18:29 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [OCM elevated error rates](https://rewindex.com/company/red-hat/incidents/78nwc41v7917.md) | minor | 2020-05-28 11:50 UTC | 2020-05-28 17:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [PayPal failure when adding funds to account](https://rewindex.com/company/twilio/incidents/0dt8h9xx1j2q.md) | minor | 2020-05-28 13:00 UTC | 2020-05-28 13:48 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [V-SMS Degradation](https://rewindex.com/company/sinch/incidents/hzmqmfjbpxhf.md) | minor | 2020-05-28 14:24 UTC | 2020-05-28 18:23 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Some invitations to join a repo or workspace not working correctly](https://rewindex.com/company/bitbucket/incidents/nyznqw7vcrj9.md) | minor | 2020-05-28 16:13 UTC | 2020-05-28 18:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Hungary](https://rewindex.com/company/twilio/incidents/1lhhl8xf24yv.md) | minor | 2020-05-28 16:17 UTC | 2020-05-29 00:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [MMS DLR/MO delay from T-Mobile US](https://rewindex.com/company/sinch/incidents/7y55y5h4bzpg.md) | minor | 2020-05-28 18:40 UTC | 2020-05-28 19:22 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Some data not appearing in Insights](https://rewindex.com/company/new-relic/incidents/6m7mdrt93lnz.md) | minor | 2020-05-28 18:48 UTC | 2020-05-28 20:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/6kwk7ft2l82r.md) | minor | 2020-05-28 21:06 UTC | 2020-06-29 08:52 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Large delay in displaying build logs](https://rewindex.com/company/bitrise/incidents/hrr06kpkb1bb.md) | minor | 2020-05-28 22:04 UTC | 2020-05-28 23:14 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Card attachments not generating previews](https://rewindex.com/company/trello/incidents/m60ns9cf9kmr.md) | minor | 2020-05-28 22:15 UTC | 2020-05-28 22:34 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Form submission processing was delayed for all users](https://rewindex.com/company/hubspot/incidents/jqhxfswvgjdx.md) | none | 2020-05-28 16:00 UTC | 2020-05-28 16:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Upstream Issue - Linode Kubernetes Engine](https://rewindex.com/company/linode-akamai/incidents/y08bx2604gyw.md) | none | 2020-05-28 16:27 UTC | 2020-05-28 22:27 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent Failures of Inbound Calls towards Spanish Numbers (Madrid Area +34911)](https://rewindex.com/company/twilio/incidents/g2mpcc0p454t.md) | minor | 2020-05-27 09:00 UTC | 2020-05-28 00:30 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Setting Change Delay](https://rewindex.com/company/segment/incidents/j0dr2lrtlp77.md) | minor | 2020-05-27 22:32 UTC | 2020-05-28 02:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays To Mexico Telcel](https://rewindex.com/company/twilio/incidents/5kvbj1qts9fk.md) | minor | 2020-05-27 23:06 UTC | 2020-05-28 05:18 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet attachments through email](https://rewindex.com/company/smartsheet/incidents/ld6p1k04hyc8.md) | none | 2020-05-27 23:01 UTC | 2020-05-28 22:26 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[Updated CA Root SSL Certificate Installation\] EU Sinch Gateways: REST API, SMPP, ENUM and HTTP SMS](https://rewindex.com/company/sinch/incidents/3ky6mw29lgld.md) | maintenance | 2020-05-28 01:00 UTC | 2020-05-28 03:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[Updated CA Root SSL Certificate Installation\] EU Legacy Gateways](https://rewindex.com/company/sinch/incidents/s1w8bsfyr4fn.md) | maintenance | 2020-05-28 01:00 UTC | 2020-05-28 03:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/0jnhdz80zsqp.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/2lv01svb7swf.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/0chh3kd2fklz.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US / CA Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/kxyz57g37lgk.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/1nyv29fzc6mh.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/41qkxgwj0xnl.md) | maintenance | 2020-05-28 04:00 UTC | 2020-05-28 06:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US: AT&T](https://rewindex.com/company/plivo/incidents/3mnpmznt9q37.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z5cyr5xvrmzq.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 224 - Newark, NJ](https://rewindex.com/company/bandwidth/incidents/6q23ykx5sjsz.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/1bv45sc4vc10.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/w7ryf2jmf96j.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 07:00 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [\[Scheduled\] Emergency db maintenance](https://rewindex.com/company/snyk/incidents/zn58fn9zy4cr.md) | maintenance | 2020-05-28 05:00 UTC | 2020-05-28 05:18 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [\[Scheduled\] Fastly certificate renewal](https://rewindex.com/company/cloudinary/incidents/qw3mtjrqqc11.md) | maintenance | 2020-05-28 06:45 UTC | 2020-05-28 07:28 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[Updated CA Root SSL Certificate Installation\] US/CA Sinch Gateways: REST API, REACH, SMPP, RCS, ENUM and HTTP SMS](https://rewindex.com/company/sinch/incidents/kg3bq0g9p98d.md) | maintenance | 2020-05-28 09:00 UTC | 2020-05-28 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[Updated Root CA SSL Certificate Installation\] US Legacy Gateways (EMEA - 28th May 2020 @ 09:00-11:00 UTC)](https://rewindex.com/company/sinch/incidents/jyrslgmkhnqp.md) | maintenance | 2020-05-28 09:00 UTC | 2020-05-28 11:00 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [\[Scheduled\] CloudFront certificate renewal](https://rewindex.com/company/cloudinary/incidents/jfvd8msmdg30.md) | maintenance | 2020-05-28 09:35 UTC | 2020-05-28 10:23 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [\[Scheduled\] Cloudflare certificate renewal](https://rewindex.com/company/cloudinary/incidents/jzxnzv1tx9gl.md) | maintenance | 2020-05-28 10:45 UTC | 2020-05-28 14:41 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.10 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/82dd6fnf87w7.md) | maintenance | 2020-05-28 12:00 UTC | 2020-05-28 13:00 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [\[Scheduled\] \[Action required\] Replace your Logz.io data shipping certificates before May 28](https://rewindex.com/company/logz-io/incidents/125bz4ywctks.md) | maintenance | 2020-05-28 13:25 UTC | 2020-05-28 17:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Shortcode SMS in US & Canada](https://rewindex.com/company/plivo/incidents/jzqkq29gmhm2.md) | maintenance | 2020-05-28 14:00 UTC | 2020-05-28 15:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US & Canada](https://rewindex.com/company/plivo/incidents/f4y916dqcbtx.md) | maintenance | 2020-05-28 14:37 UTC | 2020-05-28 15:02 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/stitch/incidents/88z8xdkp3pv2.md) | maintenance | 2020-05-28 15:00 UTC | 2020-05-28 16:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] \[Updated CA Root SSL Certificate Installation\] AU Sinch Gateways: REST API, SMPP and HTTP SMS](https://rewindex.com/company/sinch/incidents/b9jt52c2n53p.md) | maintenance | 2020-05-28 15:01 UTC | 2020-05-28 17:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - AU Sites](https://rewindex.com/company/sinch/incidents/6wn3y931bc6n.md) | maintenance | 2020-05-28 15:01 UTC | 2020-05-28 16:00 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Analytics Maintenance](https://rewindex.com/company/bigcommerce/incidents/qwcv4ccrwrtv.md) | maintenance | 2020-05-28 19:52 UTC | 2020-05-28 20:10 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] CloudFlare Configuration and service maintenance](https://rewindex.com/company/optimizely/incidents/zhhcd8q52npr.md) | maintenance | 2020-05-28 20:00 UTC | 2020-05-28 21:00 UTC | resolved |

## Cite this

21 vendor-reported incidents started on 2020-05-28 (UTC) across 16 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-05-28
- Citation: Rewindex daily outage roundup, “Outages on May 28, 2020” (2020-05-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-05-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 28, 2020 (2020-05-28)](https://rewindex.com/outages/2020-05-28)`


---
Canonical: https://rewindex.com/outages/2020-05-28 · Markdown: https://rewindex.com/outages/2020-05-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:33.230Z